Unable to change environments

[florian_perl]

Hi All,

Is there some problem with the environment feature today? Web Companion reports a successful environment change, but the UDO variable still shows "prod" (whatever else the change is to).

Thanks,

Florian

[Srinivasan · Accepted solution]

@florian_perl,

Hello,

Even I have faced this challenges when I tried to switch over from QA to Prod using environment switcher (Custom tools) but not via Web Companion. I presume if you can clear your cache and do create new Custom (Environment Switcher) and try to do from QA to Prod it will work.

Hope it helps!

[florian_perl]

@Srinivasan,

Thanks I'll try the Environment Switcher next time this happens.

(Just so that you know, I cleared the cache but it didn't help - the issue resolved by itself the following day).

Best,

Florian