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Unable to create the profile due to pending changes. Please try again shortly.

Bronze Contributor
Bronze Contributor
trying to create a new profile from an existing one. got the above error. please help me to solve it.
4 REPLIES 4

Unable to create the profile due to pending changes. Please try again shortly.

Tealium Employee
Hi Wendy, Can you please email support-emea@tealium.com with the account/profile that you are having issues with and I will get this sorted for you. Thanks, Adrian
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Unable to create the profile due to pending changes. Please try again shortly.

Tealium Employee
Wendy, If you want to try again, the issue should be resolved now. Regards, Adrian
Ask me anything Tealium related or Javascript, or NodeJS.
Please remember to mark solutions as accepted for future searchers.
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Unable to create the profile due to pending changes. Please try again shortly.

Bronze Contributor
Bronze Contributor
Thanks so much for your quick response Adrian. I tried it, I'm able to create the new profile now. Will you please let me know what was the issue? looks like it's related with some permission. But I was able to create profile without any problem.
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Unable to create the profile due to pending changes. Please try again shortly.

Tealium Employee
The issue occurs sometimes when a users profile is trying to be updated with new permissions, but is taking longer than expected. There's not much you can do unfortunately, but if you contact one of us we can force the profile to update. Adrian
Ask me anything Tealium related or Javascript, or NodeJS.
Please remember to mark solutions as accepted for future searchers.