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Unable to reset to default environment using web companion.

Silver Contributor
Silver Contributor

 The Tealium web companion tool throws up the following messages:

 

'Overview is unavailable because utaj.js does not exist on this page'.

 

I have checked the code on the page and the utaj.js file is present. Also this seems to be restricted to just a handful of URLs.

 

'The custom target environment has been set to undefined, which currently does not exist. Please reset back to your default environment to choose a different target environment'

 

When I reset to default environment and reload the page the same message comes up.

 

 

 

1 REPLY 1
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Unable to reset to default environment using web companion.

Gold Contributor
Gold Contributor
@Ramzi93 Go to chrome >> developer tools > Console >> check any js error are there?

It might be the cause you are getting this kind of webcompanion error. I've faced same challenges.