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03-15-2018 11:07 AM
I created a Tag before a week and everything was fine on Dev and QA. Then swithed off the tag. Now after a week, when I turned back on so that I can push it to prod, I see OK status in Web Companion but do not see in the network call. (Before a week, web companion showed ok status and even netowork call showed the tag firing)
Solved! Go to Solution.
03-15-2018 04:21 PM - last edited on 03-15-2018 05:00 PM by kathleen_jo
03-16-2018 04:55 AM
@jmm42837 When you say there was a network call, are you referring to the actual pixel showing as loaded or the utag.x.js file has loaded? Web Companion can only check that the utag.x.js file has successfully loaded, but does not verify the pixel request was made.
03-16-2018 09:14 AM - last edited on 03-16-2018 11:21 AM by kathleen_jo
Its a basics, @jmm42837, but still make sure that you have not used any filter in the network tab.
03-19-2018 08:16 AM - edited 03-19-2018 08:17 AM
There is a known scenario that will cause the Web Companion to show this value incorrectly, make sure you are on the latest version and revision, to avoid this.
If you wanted to be 100% sure, I would do a Save As, and then query that. Also, as @davidcreason commented, OK means that from utags perspective the tag was loaded and the send command was executed without error.
03-26-2018 10:16 AM
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