What does it mean when a Tag is "Loaded" and not "OK" in Web Companion

[CP]

I was testing a tag last week and everything is fine.

This week when I tested it again, it no longer fire and the web companion show it as "Loaded".

Thanks

[adrian_browning · Accepted solution]

Hi @CP

So a quick definition is:

Loaded - Tag was Loaded successfully

OK - Tag fired successfully (send method was called and completed.)

If you are seeing Loaded, but not OK. Then 1 of 2 things are happening.

1) The send function isn't being called, this can happen if under the Advanced settings the Send Flag is turned off

2) There is an error in the tag template or extension, that is stopping it from firing.

Your best bet would be to look in the developer console in your browser, and see if there are any errors.

You can enbale utag debugging by setting the cookie:

document.cookie="utagdb=true;path=/";

Adrian

[Krishna04]

I have checked the mentioned solution, however my website is SPA and few time the tag status is showing as "ok" and some time as "loaded".

Not sure what could be the reason?

[adrian_browning]

Hi @Krishna04 

There is a possible 3rd option, to what is happening. That is that you are loading the Web Companion too quickly. So you are seeing it after it has loaded, but before it has triggered a view.

If you want to DM me, I can take a quick look and see what might be happening.

Adrian