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What does it mean when a Tag is "Loaded" and not "OK" in Web Companion

Bronze Contributor
Bronze Contributor

I was testing a tag last week and everything is fine.

 

This week when I tested it again, it no longer fire and the web companion show it as "Loaded".

 

Thanks

1 REPLY 1
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What does it mean when a Tag is "Loaded" and not "OK" in Web Companion

Tealium Employee

Hi @CP

 

So a quick definition is:

 

Loaded - Tag was Loaded successfully

OK - Tag fired successfully (send method was called and completed.)

 

If you are seeing Loaded, but not OK. Then 1 of 2 things are happening.

 

1) The send function isn't being called, this can happen if under the Advanced settings the Send Flag is turned off

 

send_flag.png

2) There is an error in the tag template or extension, that is stopping it from firing.

Your best bet would be to look in the developer console in your browser, and see if there are any errors.

You can enbale utag debugging by setting the cookie:

 

document.cookie="utagdb=true;path=/";

Adrian

 

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