Why im getting utag.tagsOptOut.js not found error?

arifshah_dev
Rookie Contributor
arifshah_dev

I have included Utag.js in HTML and enabled the Privacy manager in Tealium. I got a privacy button. when I click the privacy button I am getting Utag.tagsOptOut.js file not found error. 

1 REPLY 1
Highlighted

Why im getting utag.tagsOptOut.js not found error?

Tealium Employee

Hi Arif,

I hope you are well.

I think I would need to know a bit more about your implementation to answer this correctly. Could you kindly raise a ticket by emailing support@tealium.com or by visting support.tealiumiq.com?

As a side note, I'd really recommend looking at our Consent Manager, over the Privacy Manager extension:

https://community.tealiumiq.com/t5/iQ-Tag-Management/Consent-Management/ta-p/30085

The privacy manager predates legilsations such as GDPR and CCPA and the Consent Manager was built with these in mind.

Ask me anything Tealium!