u.send not executing on Google Remarketing Tag

[marcel_beerden]

I'm facing a problem where the u.send function is not being executed in a specific tag. I think the parameters of a,b,c,d are not set correct. Can someone help me in debugging my tag? This is happening in a regular Google Adwords Remarketing tag. u.send=function(a,b,c,d){ Who can support me on this one?

[simon_browning]

Hi Marcel, Are you referring to the Remarketing kortlopende reisverzekering tag in the unive.nl profile? Looking a the template of this tag there appears to have had some customizations. I would suggest that to begin with that you take a copy of that template and then drop it. Then save the profile, this will cause the master version to be loaded. If you are still having issues after that please contact support-emea@tealium.com for further assistance. Kind Regards Simon

[jared_hislop · Accepted solution]

To add a little to Simon's answer, though I would suggest the same thing, in the Tag Advanced Settings make sure the Send Flag is set to "Yes." If this is set to "No" the u.send function will not get called for that tag.