utag.gdpr.getTraceID error

[pravarthika]

Uncaught TypeError: utag.gdpr.getTraceId is not a function at Object.setConsentValue (utag.js:116:468) at HTMLSpanElement.callBack (<anonymous>:1:305)

	setConsentValue	@	utag.js:116
	callBack	@	VM122:1

We are getting an error with our consent manager recently and have not made any changes. Is anybody else facing anything similar?

[tgrassl]

We are getting the same error on our pages 

[amb9s123]

Same here.

[pravarthika · Accepted solution]

Adding this to the template helped to fix -

utag.gdpr.getTraceId = function(){};

utag.gdpr.setVisitorId = function(){};

tealiumSetCookiesConsent = function(){};

This is a fix I found on a previous form article  

[tgrassl]

Also make sure your Consent Manager Version is on V3. We created a support ticket and the support team told us ours was on V1. We could the upgrade to V2 using the command 

utui.privacy_management.util.enableV2()

executed using the DevTools inside the Tealium Portal and then upgrade the templates to V3 manually.