Hi, I cannot find this information anywhere. The only explanation for the Tealium session ID i can find is " A unique identifier for the session.".
So what is the expiration of the ses_id cookie? How is it defined exactly for each session?
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Here is a typical cookie value of utag_main
ses_id expires at the end of the session.
At a high level, we look to see if this cookie exists and if not, we know it's the beginning of the session and create it. If it does exists then we do nothing which means it's an active session.
Good info from @dan_george. 1 further piece of information you might find useful is that the session id is reset after 30 minutes of inactivity.
Here are some examples, @audrey_poulin:
Browse for 1 hour, leave, and return 30 minutes later - this would be 2 sessions (2 separate "ses_id" values)
Browse for 10 minutes, leave, and return 30 minutes later for another 20 minutes - 2 sessions (2 separate "ses_id" values)
Hi @craig_rouse, yes, this is the information I was looking for.
And when you say that the cookie is reset after 30 minutes of inactivity, that means that if a user comes to the website, browses for 10 minutes, doesn't do anything for 40 minutes but left his browser on and clicks on a link on-site after that 40 minutes, this would count as 2 sessions, correct?
Also, if a user comes to the website for 10 minutes, leaves and comes back after 20 minutes, and then browses for another 5, this would count as one session?
Hello @audrey_poulin. We just added information regarding session time criteria here:
Thank you and let us know if you have any other questions!