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we had all the analytics tags and marketing tags configured inside tealium . session cam sits ouside tealium. When the page loads Tealium tags fire along with session cam. Issue we have at this point is the web page is automatically refreshing every 10sec

Bronze Contributor
Bronze Contributor
 
2 REPLIES 2
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we had all the analytics tags and marketing tags configured inside tealium . session cam sits ouside tealium. When the page loads Tealium tags fire along with session cam. Issue we have at this point is the web page is automatically refreshing every 10sec

Employee Emeritus
Manohar What is causing the refresh? One way to test this is with a tool like Ghostery. Ghostery has a Chrome Extension that will turn of Tags. You can try turning off Tealium and see if that fixes the problem. If turning off Tealium does not fix the problem, then you know to look elsewhere. If turning off Tealium does fix them problem then you know the problem resides within one of the tags being served by Tealium. At that point there are many ways to debug, but we should start with the above test. As always, feel free to reach out to your Tealium Account Manager.
Highlighted

we had all the analytics tags and marketing tags configured inside tealium . session cam sits ouside tealium. When the page loads Tealium tags fire along with session cam. Issue we have at this point is the web page is automatically refreshing every 10sec

Bronze Contributor
Bronze Contributor
Hi Brian, thanks for your reply I have checked them already in ghostery and other chrome extensions. The problem we had is when we have both session cam and tealium on web page then the web page is automatically refreshing but if we remove one of them then I cant see page refreshing.