This article describes how to get the most out of Tealium and ObservePoint by setting up the ObservePoint tag in your Tealium iQ Tag Management account and configuring it to send Tealium audiences and badges to ObservePoint.
In this guide:
The Tealium Customer Data Hub (CDH) helps organizations manage the full lifecycle of customer data from collection, to enrichment, and then to activation.
ObservePoint’s WebAssurance and AppAssurance products enable you to test and validate their data collection technologies at scale to ensure accurate data.
See the Tealium + ObservePoint Partnership Overview for more information.
The Tealium + Observepoint integration ensures cross-team alignment and data integrity across all of your digital assets — including analytic platforms, personalization tools, and more. This integration allows joint customers to activate automatic ObservePoint scans when updates are made in order to identify and resolve tracking errors before publishing. With this integration, you can expect to save time, increase agility, and ensure that the data you are using for analysis and personalization is both compliant and consistent.
The following sections contain additional information about specific Tealium + ObservePoint configuration steps to follow for a successful implementation.
ObservePoint Remote File Mapping allows you to easily perform large scale testing. Using Remote File Mapping allows you see how your data quality will be affected if you publish your tag management changes to your production environment. This can be useful when making changes to your Tealium (or other tag manager) implementation and are apprehensive about publishing to Production.
See Using Remote File Mapping to Test Tealium to learn more.
Integration with Tealium allows mutual customers to check the data objects (or b objects) within your utag.link and utag.click functions. For example, if you want to test to ensure that you are sending the 'size' option correctly on an e-commerce Add to Basket interaction.
Using the Tealium ObservePoint trigger allows a group of ObservePoint Audits and Web Journeys to run automatically when you publish to any Tealium profile. This feature is available to any organization that is a mutual customer of both ObservePoint and Tealium.
The primary use of this trigger is to test changes quickly and at scale and then verify that your analytics are functioning properly after you release updates. For example, when you want to test the data quality on 1,000 pages, your e-commerce funnel, and your customer registration funnel automatically each time you publish a change to your Tealium QA profile.
See Tealium ObservePoint Trigger to learn more.