This article describes how to get the most out of Tealium and Quantum Metric by setting up the Quantum Metric tag in Tealium iQ Tag Management and enabling the Quantum Metric Tag to send Session Replay URLs to Tealium AudienceStream.
In this guide:
Quantum Metric is the Digital Experience Intelligence platform, driving unparalleled visibility into every customer interaction across all devices and delivering faster data-driven decisions. Built to automatically prioritize both technical and behavioral insights, the platform promotes enterprise digital transformation by empowering organizational Customer Experience (CX) alignment. Performance and security are the foundation of Quantum Metric, enabling customers to gain real-time user insights securely and at scale.
See the Tealium and Quantum Metric Partnership Overview for more information.
The bi-directional integration between Tealium and Quantum Metric gives you deeper insights into how your key customer segments experience your digital products.
To add and configure the Quantum Metric tag, you must first add and configure the tag from the Tealium tag marketplace. You will then enable Tealium AudienceStream to receive Quantum Metric Replay URLs.
Add and configure the Quantum Metric tag from the Tealium tag marketplace:
Before enabling Quantum Metric Replay URLs to be sent to AudienceStream, consult with your Quantum Metric Client Service Manager to determine desired target behaviors and experiences to send from Quantum Metric to Tealium.
Enable AudienceStream to receive data from Quantum Metric:
Once the Quantum Metric tag is configured and sending Replay URLs to AudienceStream is enabled, you can view activity in the Live Events feed.
Use the following steps to view in Live Events: