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This article describes how to set up the Enchant connector in your Universal Data Hub account.

Table of Contents Placeholder

Connector Actions

Action Name AudienceStream EventStream
Create a New Customer
Update a Customer
Create a Contact

Configure Settings

Go to the Connector Marketplace and add a new connector. Read the Connector Overview article for general instructions on how to add a connector.

After adding the connector, configure the following settings:

  • Access token
    • To get an access token, install the API app from the apps tab of your help desk settings.
    • Each instance of the API application has it's own access token.
    • For more information, see: Enchant Rest API

Action Settings - Parameters and Options

Click Next or go to the Actions tab. This is where you configure connector actions.

This section describes how to set up parameters and options for each action.

Action - Create a New Customer

Parameters

Parameter Description
First name
Last name
  • Last name of the customer.
Summary
  • Custom summary information.

Action - Update a Customer

Parameters

Parameter Description
Customer ID
First name
  • First name of the customer.
Last name
  • Last name of the customer.
Summary
  • Custom summary information.

Action - Create a Contact

Parameters

Parameter Description
Customer ID
Type
  • Either "email" or "twitter."
Value
  • Email or Twitter value.