Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.
In this article:
This article describes how to set up the Intercom connector in your Universal Data Hub account.
|Create or Update User||✓||✓|
|Add Tag Based on ID||✓||✗|
|Add Tag Based on User ID||✓||✗|
|Add Tag Based on Email||✓||✗|
Go to the Connector Marketplace and add a new connector. Read the Connector Overview article for general instructions on how to add a connector.
After adding the connector, configure the following settings:
Click Next or go to the Actions tab. This is where you configure connector actions.
This section describes how to set up parameters and options for each action.
|Phone Number||The user's phone number|
|ID||The ID may be used for user updates|
|Signed Up At||The time the user signed up|
|Name||The user's full name|
|Last Seen IP||An IP address (e.g. "126.96.36.199") representing the last IP address the user visited from your application form. (Used for updating location data)|
|Last Seen User Agent||The user agent the user last visited your application with|
|Last Request At||A UNIX timestamp (in seconds) representing the date the user last visited your application|
|Unsubscribed From Emails||
|Update Last Request At||
|New Session||A Boolean value, which if true, instructs Intercom to register the request as a session|
|ID||ID of the user.|
|Name||Name of the tag. For more information on this endpoint, visit: Tag or Untag Users Reference|
|User ID||The User ID of the user|
|Name||The name of the tag. For more information on this endpoint, visit: Tag or Untag Users Reference|
|Email of the user|