Which browsers are supported by the AudienceStream interface?

Which browsers are supported by the AudienceStream interface?

by Community Manager on ‎09-18-2016 08:15 PM - edited on ‎04-04-2017 10:25 PM by Community Manager (247 Views)

The following details the browser support for Tealium iQ Tag Management and AudienceStream.

This is does not apply to support for utag.js, which has widespread browser support.

  • Chrome (recommended)
    • Only Windows and Mac desktop versions of Chrome are supported.
    • Versions 10 and above are supported.
    • Chrome's upgrade mechanism ensures all users are current, and therefore explicit testing is only performed on current versions.
  • Microsoft Internet Explorer
    • Only desktop versions of IE are supported.
    • Versions above 9 are currently supported.
    • Support for version 9 will continue, but not fully. You may notice a slight impact on the visual quality of the interface as we update Tealium iQ and AudienceStream. Essential functionality will remain supported.
  • Firefox
    • Only Windows and Mac desktop versions of Firefox are supported.
    • Versions 10 and above are supported.
    • Firefox's upgrade mechanism ensures all users are current, and therefore explicit testing is only performed on current versions.
  • Safari
    • Only Mac desktop versions of Safari are supported.
    • Versions 5 and above are supported.
  • General
    • 60 days notice will be provided if support for a browser version is to be discontinued.
    • Tealium reserves the right to release certain non-essential features and applications on more specific browsers and/or versions.
    • Support for two earlier versions or older only covers essential functionality of the product, not necessarily proper rendering of the intended look 'n feel.
    • Tablet or mobile device browsers are not directly supported.