Which browsers are supported by the AudienceStream interface?

Which browsers are supported by the AudienceStream interface?

by Community Manager on ‎09-18-2016 08:15 PM - edited on ‎08-09-2018 02:33 PM by Community Manager (766 Views)

This article  details the browser support for Tealium iQ Tag Management and Tealium Universal Data Hub (EventStream, AudienceStream, and DataAccess). The UDH UI is optimized for a minimum viewport width of 1340px.

This is does not apply to support for utag.js, which has widespread browser support.

  • Chrome (recommended)
    • Only Windows and Mac desktop versions of Chrome are supported.
    • Versions 10 and above are supported.
    • Chrome's upgrade mechanism ensures all users are current, and therefore explicit testing is only performed on current versions.
  • Microsoft Internet Explorer
    • Only desktop versions of IE are supported.
    • Only versions above 9 are currently supported.
    • Support for version 9 will continue, but not fully. You may notice a slight impact on the visual quality of the interface as we update Tealium iQ and AudienceStream. Essential functionality will remain supported.
  • Firefox
    • Only Windows and Mac desktop versions of Firefox are supported.
    • Versions 10 and above are supported.
    • Firefox's upgrade mechanism ensures all users are current, and therefore explicit testing is only performed on current versions.
  • Safari
    • Only Mac desktop versions of Safari are supported.
    • Versions 5 and above are supported.
  • General
    • 60 days notice will be provided if support for a browser version is to be discontinued.
    • Tealium reserves the right to release certain non-essential features and applications on more specific browsers and/or versions.
    • Support for two earlier versions or older only covers essential functionality of the product, not necessarily proper rendering of the intended look and feel.
    • Tablet or mobile device browsers are not directly supported.