How Tealium iQ works with the Data Layer

How Tealium iQ works with the Data Layer

by kathleen_jo ‎10-18-2016 12:07 PM - edited ‎10-28-2016 03:50 PM (2,615 Views)

Overview

The goal of this document is to explain how Tealium iQ Tag Manager works with the Data Layer.

Tealium iQ Tag Management 

First let's start by explaining what Tealium iQ Tag Management does. Tealium iQ Tag Manager collects event data from your website, mobile apps, internet of thing (IoT), and over 1000+ different vendors. Vendor categories range from:

  • Analytics (e.g. Google Analytics, Adobe Anlytics, etc.)
  • Affiliates (Amazon Associates, Commision Junction, etc.)
  • Email (e.g. Marketo, MailChimp, etc.)
  • Performance Monitoring
  • Personlization (Optimizely, Maximizer, etc.)
  • Search (Google, Bing, etc.)
  • Social (e.g. Facebook, Twitter, etc.)
  • etc.

 

Tag-Marketplace.png

The event data, depending on how you setup Tealium's products, can be passed along to other vendors because, as we explained earlier in this data normalization document, "FirstName" means the same as "firstName" which is equivalent to "fn". 

The Data Layer

If event data is sent from Tealium iQ to the data layer from, let's say, Hybris, then sent on its way to MailChimp, the data layer will take the "FirstName" variable (from Hybris) translate it to "first_name" (from the Data Layer) then translate it again to "fname" (from MailChimp) within a fraction of a second.

Vendor Tag Variable in Vendor Tag Tealium Variable in The Data Layer Value (or First Name)
Google Analytics Tag  firstName first_name Kathleen
MailChimp Tag  fname
Hybris Tag  FirstName
Mobile App Tag  fn

 Normalization-Example.png

So if someone abandons a Hybris cart, sending that individual an email through MailChimp is a simple task if you have AudienceStream setup to handle cart abandonment. Extraction, Tranformation, Load (ETL) and normalization of the data are nearly elimnated from the start. 

Capabilities

Data-Layer-TealiumiQ.png