This article describes how to use the Tealium Tools version of Web Companion.

In this article:

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How it Works

The Tealium Tools version of Web Companion improves the diagnostic reporting of the original Web Companion tool. This version provides a more accurate status of the tags, load rules, and extensions that run on a page.

Resource URL

Add this tool to the Tealium Tools browser extension using the following URL:

https://solutions.tealium.net/hosted/tealiumTools/twc/twc.json

Using Web Companion

When loading the tool, a status screen displays with information about the utag.js installation detected and which tags, load rules, and extensions were active on the page.

The status information includes the following:

  • Path – the path of the utag.js file in the format of "account / profile / environment"
  • Version – the iQ version name 
  • Timestamp – the version and published timestamp from utag.js (available from utag.cfg.v)
  • Published – a localized time period showing when utag.js was last published

Each tab displays a counter for the number of active items on the page. The following example displays 13 Tags, 10 Extensions, and 9 Load rules.

tt_twc.png

Tags

Tags are sorted by the Tag UID found in TiQ.

tt_tags.png

The status of a tag will be one of the following:

  • OK – Tag has loaded and fired
  • Loaded – Tag was loaded, however the send function was never called.
  • Failed – Tag was requested, but failed to be brought to the page.

Extensions

The extensions report is limited to the "All Tags" scope. Tags display in order of execution and show a runtime status of "Completed" or "Failed", as shown in the following examples.

tt_ext.png tt_ext_failed.png

Load Rules

Load rules display by status, "Fired" or "Not Fired", and then by the Load Rule ID. Load Rules that "Fired" are listed first.

tt_lr.png

Event Notification

Once Web Companion has loaded, a handler is created and any further tracking requests create a Chrome notification containing the event called: 'Tealium Tools TWC - "event"' with the following message body:

'Event fired by: "domain of site"

tt_notification.png