Tealium Learning Center

Hi @pascalreder -  That's often due to something not quite right in the CSS, HTML or Javascript.  Please can you log a support ticket for it and we'll take a look.  Many thanks Steve Lake  ... View more

Hi @Jayakrishnaa  If you haven't already, I think it's worth raising a support ticket for this so that the team can look at it directly.  I suspect it may be a very specific problem relating to the iFrame.  Many thanks Steve Lake ... View more

Hi @surabhi_sharma "Tealium iQ"  could be described as a SaaS enterprise tag management system, in that it is a tag management system for enterprise users, and it is Software As A Service.  So, I guess to answer your question directly - they're different parts of the same thing.  The "enterprise" part relates to it's scalability and power, where as the SaaS relates to it's architecture and how the system works.  I hope that answers your question Many thanks Steve Lake   ... View more

Hi @pascalreder,  If you use the web companion to switch to the dev environment on your live website, then open the javascript console in development tools and type utag.gdpr.showConsentPreferences();   Then press enter.  This will launch the consent preferences dialog directly.  ... View more

Hi @StefanLeever Yes, absolutely. It's called a 'cname' and relates to DNS settings.  If you speak to your account manager, they can talk it through with you.  Many thanks Steve Lake ... View more

Hi,  Can you try adding it via the following JSON definition instead please, and see if that makes any difference.  { "id": "env_switcher", "title": "Environment Switcher", "description": "", "icon_url" : "https://tealium-tools.s3.amazonaws.com/tools/logo.png", "scripts": { "env_switcher": { "title": "Environment Switcher", "auto_inject": true, "js": "https://solutions.tealium.net/hosted/tealiumTools/env_switcher/page_code.js", "template": "https://solutions.tealium.net/hosted/tealiumTools/env_switcher/ui.html", "remote_template": true, "remote_js": true } } }   ... View more

Hi @kaitlynjune Probably the best way is to drop an email with the details to support@tealium.com. Make sure you include your contact details and they will ask a member of our integrations team to get in contact.  Many thanks ... View more

Hi @Michael_Kim_shc In addition to what @dan_george said - DBM requires that AudienceStream is whitelisted for each account ID that you wish to connect with, regardless of whether a parent account is already whitelisted.    An explanation of requirements for this is available here:  https://community.tealiumiq.com/t5/Universal-Data-Hub/DoubleClick-Cookie-Sync-DMP-Whitelist-and-Connector-Credentials/ta-p/342 If you have any trouble getting your Google account manager to understand the request (Some have heard of it, some haven't) - please contact our support team to help out.   Many thanks     ... View more

Hi @SlingWing90  The suggestions above are great.  You could also set a cookie to say that the event has fired, and then check it on subsequent pages.  You can use a 'persist data values' extension to do this, and then simply check the 'cp.' cookie in the data layer on a condition on the next event. Hope that helps.   ... View more

Hi @nidhi @AndreScholten is correct in that you could use a javascipt code extension, or a Tealium Custom Container tag - although for implementing a tag, we would always recommend a custom container tag over a javascript code extension.   The way that the tag's loading logic works is far superior to a DOM ready extension, and has some extra safety mechanisms if the code has any errors that will prevent it from causing further problems.  As Andre said, it also means you can use the load rules.  If you need any assistance creating a custom container tag, there is some very detailed documentation here: https://community.tealiumiq.com/t5/iQ-Tag-Management/Tealium-Custom-Container/ta-p/14015 Alternatively you can reach out to support or your account manager, and we can get the custom container built for you.  Many thanks Steve Lake ... View more

Hi @leahlaurie_MB I don't think it does by default.  However you can pick the query string up from the ' query string' event attribute. If you want an 'entry query string' attribute, you can create a new visit-scoped attribute, and set it to 'query string' on 'new visit'    ... View more

Hi, @Srinivasan , @mitchellt In my experience, we have used the GTM tag to assist customers who are migrating from GTM to TiQ, either so that they can migrate tags from GTM to TiQ and then easily remove the GTM container when they are ready.  Alternatively some customers that have specific reasons that mean they 'must' retain GTM on some sub-domains or for certain inbuilt hard-coded tracking events, but they still want global control of all of their tags from TiQ.  Ultimately, with Tealium priding ourselves in being vendor agnostic, it's "just" another 3rd party javascript tag.  ... View more

Hi @zhaque,  In my experience, many customers use the 'crypto' extension, although technically that is one-way cryptographic hashing rather than encryption.  It can hash to MD5, SHA1, SHA256 or SHA512 but obviously that can't (reliably) be un-hashed again, but for an indentification key, for example, it should work.  I haven't come across anyone using crypto.js for a few years, as you said it isn't actively being developed, so I suspect people may steer clear of it for that reason.  The structure of your solution seems reasonable though.   I will ask my colleagues if anyone has any more experience of javascript AES encryption libraries, and get them to reply to this if they do.  Many thanks Steve Lake ... View more

Hi @dudetest (cool name by the way!)    There are a number of different 'scopes' to the data object variables so you get utag_data, utag.data, b.data and u.data   This post explains the difference between utag_data, utag.data and b.data, and if you are working in the tag tempate "library code" section, you would probably want to be using b.data.locale or b.data['locale']   u.data contains the data from the UDO and any additional data that has been mapped to the tag from the mapping interface.    You are also likely to be working in the send function of the custom container. Under normal conditions you would be writing code after the mapping section so you would want to access the 'u.data' object. In this case you would most likely need to be referencing u.data['locale'] or u.data.locale.   If you still have trouble, log a ticket with support and they will be able to help you troubleshoot.    Many thanks.   ... View more

Hi @loldenburg - As I understand it, it's in active development. If you need more information, please can you raise a support ticket and we will find out more detail for you.  Many thanks Steve Lake ... View more

Hi @zhaque  For that specific template, please raise a support ticket and we will look at getting it updated for you. Please provide as much detail as possible, as well as any updated code snippets you may have.  For the rest - we do indeed have 1000+ marketplace tag templates, you can see them all listed on our site here - https://tealium.com/integrations/   How they are kept up to date - there are a number of ways, we have a dedicated integrations team who constantly work to keep the templates up to date, as well as adding new vendors all the time.  We can only update templates when we know that they need updating - some vendors are excellent at letting us know that there are new versions, for others unfortunately we need to find out from someone raising a support ticket.    I, personally, do not work in integrations so I don't know the exact process but I do know that it involves a lot of communication with the tag vendors and a lot of testing.  I think that's an excellent suggestion for adding the 'works with xyz version' in the detail of the tag. If you log a support ticket for that also, we can raise an internal enhancement request ticket.    Many thanks Steve Lake ... View more

Hi @dm @Srinivasan   Please could you provide some more information about  dynamic teasers ?  I am not familiar with them myself, so I did a google search and the only thing if found with that name was this forum post.    If you can provide an example, or a URL where we can find out more information we can investigate for you.  Many thanks Steve Lake ... View more

@amarkic  (I have replied internally on the project, but will copy here for other visitors who may be interested)  The good news is that Set Of Strings attributes do get enriched back to the data layer on the page as arrays. Unfortunately they are not yet visible by default in the Tealium iQ user interface. For Visit scoped Set Of Strings attributes, they will appear in the enriched data layer as va.current_visit.property_sets. nn   (where  nn  is the ID number of the attribute in AudienceStream. ) Visitor scoped Set Of Strings will appear as an array called va.property_sets. nn  (where  nn  is the ID number of the attribute in AudienceStream. ) To find the attribute ID, in AudienceStream, right-click on the attribute, click 'inspect' You will see there is a 'data-id' value for that object.  The data-id is the attribute id number.  The easiest way to make this more easily accessible in TiQ would be to create a UDO variable called something relevant to the set of strings, and then use a set data values extension to set the variable to the value of the set of strings array. For example, I have a Visitor scope Set Of Strings called "All time browsers" and it's ID is va.property_sets.5442.  so I created a UDO variable called all_time_browsers and created this Set Data Values extension. You can then use the new variable in tags or other extensions etc.      ... View more

@MaryKayLofurno  Hi, as @STerjeson already said - there is extensive documentation on the channels extension based here : https://community.tealiumiq.com/t5/iQ-Tag-Management/Channels-Extension/ta-p/448  which may provide some ideas   As far as other customer's use cases, personally I have seen customer use the channels extension just as a way to tidy up their channels data to feed through to analytics and de-duplicate channels across vendors - (documented here: https://community.tealiumiq.com/t5/iQ-Tag-Management/Using-the-Channels-Extension-to-De-Duplicate-Sales-across/ta-p/15125 )    You can also use the channels data to determine which affiliate tags to fire, so for example if the "closer" is attributed to Criteo then on the order confirmation page you can have load rules that will only fire the relevant Criteo tag.  If it was Adwords then similarly you can attribute the sale to Adwords and not fire the other affiliate tags.    If you also have AudienceStream, then you could even persist channel information across devices to get an even clearer view.    If you would like more detailed information or ideas for use cases, please feel free to get in touch with your account manager and we can set up a call with our digital strategy team.  Many thanks   ... View more

Hi @ronny_wilke   It depends how it's being injected.   If it's in an iFrame, then no problem at all.    If it's on the same page, then yes it's going to have issues and the object names will clash.  There are ways to change the utag filenames and datalayer namespaces, but this is done on a profile level, not per page, and it won't change the fact that you will have clashes in load rules and global functions.    Please could you let us know a bit more about why you need two profiles on one page - there may be another way around it.  (If you want to drop us an email instead of posting on here, that's fine as we're working together anyway)    Thanks Steve Lake       ... View more

  That should be relatively easy @sberman - You may just need an extension scoped to your GUA tag to set the event variables (event category, label, etc..) based on the event that you are passing.  ... View more

    @dsavvy83 - I'm going to assume that you mean within TiQ - the easiest way would be to apply the 10% / 90% split to everyone, and then only use it for the registration complete event.    It also depends what you want to use it for - if it's for a tag, for example, you could apply the split in the split segmentation extension, then have a load rule that says "If page_type = 'registration complete' and split-test = A"   Obviously, substituting the page_type condition and variable names appropriately.    If it's specifically for the collect tag, make sure to set the sampling to 100% and then set a load rule as above.    Is that what you meant?    Thanks Steve Lake ... View more

AudienceStream does do that, yes.    Just a thought, @zhaque -  If you have full dev control over both domains, you could create a custom tag to send the cookie to an iframe page based on the other domain's server which, in turn, writes the cookie - it will then be 1st party on the other domain.    The server-side component would have to be something that you create, but you could use TiQ to implement the tag.  ... View more

If I understand correctly, @zhaque, need to effectively synchronise a 1st party cookie from one domain to another?    Sorry, I don't know if you have AudienceStream or not, but if that's the case and you have AudienceStream you could store the cookie value as a visitor attribute on site A, and then reproduce the cookie using Data Layer Enrichment and a custom javascript extension on site B.      ... View more