Tealium Learning Center

Hi @pascalreder -  That's often due to something not quite right in the CSS, HTML or Javascript.  Please can you log a support ticket for it and we'll take a look.  Many thanks Steve Lake  ... View more

Hello @StefanLeever. I have let @Anonymous and @dannypentier1 know about this request. Someone should be reaching out to you shortly. Thank you! ... View more

Hi @surabhi_sharma "Tealium iQ"  could be described as a SaaS enterprise tag management system, in that it is a tag management system for enterprise users, and it is Software As A Service.  So, I guess to answer your question directly - they're different parts of the same thing.  The "enterprise" part relates to it's scalability and power, where as the SaaS relates to it's architecture and how the system works.  I hope that answers your question Many thanks Steve Lake   ... View more

Hello All, I recently implemented Snapchat pixel and all is good. I also installed "Snap Pixel Helper" which is a chrome extension. The Snapchat pixel is suppoed to fire once on all pages. The problem is on one page of our website,  "Snap Pixel Helper"  tells that tag is firing twice and tagging request is a duplicate request. But in network call the tag is just firing once. There is no duplication in chrome-devtools-network call but the snapchat pixel helper extension tells there is duplication.  If anyone encountered the same issue and can give any inputs would be helpful. Thank You ... View more

Hi @adrian_browning, It is now working. Thank you for the update.  Hi @steve_lake, I tried doing that earlier but I was getting an error about the code not being a JSON object or something. In any case thank you for providing a solution. Regards, Ely ... View more

Hi @kaitlynjune Probably the best way is to drop an email with the details to support@tealium.com. Make sure you include your contact details and they will ask a member of our integrations team to get in contact.  Many thanks ... View more

Hi @Michael_Kim_shc In addition to what @dan_george said - DBM requires that AudienceStream is whitelisted for each account ID that you wish to connect with, regardless of whether a parent account is already whitelisted.    An explanation of requirements for this is available here:  https://community.tealiumiq.com/t5/Universal-Data-Hub/DoubleClick-Cookie-Sync-DMP-Whitelist-and-Connector-Credentials/ta-p/342 If you have any trouble getting your Google account manager to understand the request (Some have heard of it, some haven't) - please contact our support team to help out.   Many thanks     ... View more

Hello @SlingWing90, You need to add a new custom JavaScript extension and add the below code there. Note: Please make sure you update the jquery selector for the respective element you want to add this event for. Hope this helps!  ... View more

Great job @leahlaurie_MB using the Persist Data Extension. Let us know if you have any other questions.  ... View more

Hi @zhaque The issue here is that trying to do AES on the client exposes the secret key in the JavaScript for any reasonably proficient developer (or hacker) to see. As @steve_lake suggestions, the Crypto extension may be a better choice here.  Although that is also done client-side, the difference is that it is one-way encryption.  Depending on what you are trying to do, the idea might work like this; You have a set of email addresses that you Hash offline and put in a database server side (both the email address and the hash) You then hash the datalayer email address client-side and in your server side code, you look up the match for that hash.  That way, the tag never sees the actual email address. This is how several service providers such as Facebook work - you pass a list of email addresses to them in private, and in public, you only ever pass the hash of the email address to them. If you wish to use that approach, the choice of hashing algorithm is important - SHA256 is a standard one.  You should also read up about "Salting" for possible extra security. If, on the other hand, you cannot operate like this, because for example you do not have a master list of email addresses, then you do indeed need two-way encryption.  This cannot be accomplished purely client-side, because the secret key is exposed.  So, you'd either have to arrange for the email address to be present in the datalayer already encrypted, or you'd have to use a server-side service to accept the unencrypted email and return the encrypted value, while keeping the key secret. ... View more

Great feedback @MaryKayLofurno! Thank you for letting us know. ... View more

Hi @dudetest (cool name by the way!)    There are a number of different 'scopes' to the data object variables so you get utag_data, utag.data, b.data and u.data   This post explains the difference between utag_data, utag.data and b.data, and if you are working in the tag tempate "library code" section, you would probably want to be using b.data.locale or b.data['locale']   u.data contains the data from the UDO and any additional data that has been mapped to the tag from the mapping interface.    You are also likely to be working in the send function of the custom container. Under normal conditions you would be writing code after the mapping section so you would want to access the 'u.data' object. In this case you would most likely need to be referencing u.data['locale'] or u.data.locale.   If you still have trouble, log a ticket with support and they will be able to help you troubleshoot.    Many thanks.   ... View more

Thank you @steve_lake, Nevertheless, I've found link which might be useful for you to proceed further. Kindly correct me if my understanding is misstated, https://support.webtrekk.com/hc/en-us/article_attachments/115010459445/EN_Implementation_3_-_Setup_Options_for_the_Tracking_of_Elements.pdf. Hope it helps!!! ... View more

@adam_wolfers Thank you for your reply.      I have raised a support ticket for PHG. All I hear from support it is with Engineering team - you need to contact your account manager to priortize the ticket :(  If you like I am happy to publish email trail here.   Unfortunately I am the user of PHG, so it will be best your integration team contacts with them for more accurate documentation details. I can only see their public developer pages.  And we Tealium   http://performancehorizon.com/openplatform/   I hope you can add "last updated" in the "add tag" pop-up - so we know when it was updated directly and we decide if we were to spend time on. See image below   It would be even better form a transparency prospective if you would publish last update date in the integration page.   https://tealium.com/integrations/   Just wondering does your Vendor Integration team do quaterly Audit? Is it possible to share the audit or make it public. I wonder how many of the tag was built 2016 and not updated.   Cheers Z     ... View more

@amarkic  (I have replied internally on the project, but will copy here for other visitors who may be interested)  The good news is that Set Of Strings attributes do get enriched back to the data layer on the page as arrays. Unfortunately they are not yet visible by default in the Tealium iQ user interface. For Visit scoped Set Of Strings attributes, they will appear in the enriched data layer as va.current_visit.property_sets.nn  (where nn is the ID number of the attribute in AudienceStream. ) Visitor scoped Set Of Strings will appear as an array called va.property_sets.nn (where nn is the ID number of the attribute in AudienceStream. ) To find the attribute ID, in AudienceStream, right-click on the attribute, click 'inspect' You will see there is a 'data-id' value for that object.  The data-id is the attribute id number.  The easiest way to make this more easily accessible in TiQ would be to create a UDO variable called something relevant to the set of strings, and then use a set data values extension to set the variable to the value of the set of strings array. For example, I have a Visitor scope Set Of Strings called "All time browsers" and it's ID is va.property_sets.5442.  so I created a UDO variable called all_time_browsers and created this Set Data Values extension. You can then use the new variable in tags or other extensions etc.      ... View more

Hi @steve_lake, thanks for your reply. It's a non-iframe injection with JavaScript.   I will send you an email with details.   Thanks, Ronny ... View more

  That should be relatively easy @sberman - You may just need an extension scoped to your GUA tag to set the event variables (event category, label, etc..) based on the event that you are passing.  ... View more

    @dsavvy83 - I'm going to assume that you mean within TiQ - the easiest way would be to apply the 10% / 90% split to everyone, and then only use it for the registration complete event.    It also depends what you want to use it for - if it's for a tag, for example, you could apply the split in the split segmentation extension, then have a load rule that says "If page_type = 'registration complete' and split-test = A"   Obviously, substituting the page_type condition and variable names appropriately.    If it's specifically for the collect tag, make sure to set the sampling to 100% and then set a load rule as above.    Is that what you meant?    Thanks Steve Lake ... View more

Sounds fascinating @zhaque. Let us know what you came up with.  ... View more

@jmbolfing @kayleigh @steve_lake   Just to close the loop at bug fix has been raised for this.   Adrian ... View more

Thank you for coming back to TLC and letting us know @ayuan! It's always great to hear when an issue gets resolved.    You ROCK @Mauricio! Thank you, Sir! ... View more

Thank you, @steve_lake, for getting back to me. Unfortunately it doesnt look like there is a way to rename segments in the DBM interface. In fact it looks like I cant even delete unused lists in the interface coming from the tealium connector. Also creating new ones isnt really an option since we are already using those . ... View more