Tealium Learning Center

Hi Apologies dor the ridiculous delay in reply, i completly missed this.  At the time i hadn't had the time to implement this, however happy to help get it setup if you are still having difficulties.  We can setup a call anytime.  Gavin  ... View more

HI Zeina There are a number of debug tools you can use to help you understand what's going on.  Here are some:  WASP A usefull graphical way to see all tags, relationships and payloads GA Debug spits out console data showing GA activity, payloads and any errors Tag Assistant Super quick way to check if intended GA events are firing on page without activating dev tools.  Can record activity over journey Payload information Has a usefull feature to check if GA has been accepting the tags also ... View more

As per @KristenMeren post, the environment switcher tool is fantastic.  ... View more

OK, so after reverting a few versions and armed with the knowledge of what each event type actually reflects i can state as follows:  You can have an UDO variable mapped to the same Custom dimension or custom metric with different event type settings.  BUT - There is a trick to it. If you use the optional naming in both, it won't work The custome dimension update for link event type did not work If you use the optional naming in 'All hits' it will work for the link, but wont work for all pages kinda worked - but not really So - you need to not use the optional naming at all for it to work in all circumstance. Got there in the end This means i didn't have to go through and re-map all my custom dimension or metric vars and have double setting for view and link instead of the 'All hits' . From an implemenation point it works, however documentation still needs to be updated and will try and get a fresh post up to sign post this.   ... View more

i setup a product idea, it's easier to track progress on those. I have given updates to be made in the past and they have been acted upon.  Suggest you vote up and if we can get others to do so, it will raise the urgency.  Wondering if there is another solution to this in the mean time. a way to trick it into sending a an updated set command...    ... View more

Agree, this is very misleading, and a massive pain... i was going round in circles all day, till i came across this post... i can't update a custom dimension on a utag.link hit because it is setup this way. I have to re-do all my udo vars to custom dimension to individual pagevew and link hits (doubling up in almost all cases). ... View more

Still via tealium staff @mattstaton ... View more

Hi @MichaelG  Welcome to the world of tag implemenation and Tealium.  The tags will each work in a slightly different way, based on the vendor technology.  Normally you would not set them up to fire only if they where referred from the respective technolgy.  Customer will interact with sites in a non linear, multi-device journey. So while the referral might inital come from the platform, the customer may return, entering through other channels or devices, and complete a signal action (conversion) at that point.  So normally the descision is on which pages the tag should load relevant to the context of the tag tech, site and user interaction.  Look into the implentation guidelines from the vendor to understand functionality.  Then look into implementaiton via tealium which is nomarlly well documented, or if not, Tealium customer service are top notch folk and there are some helpful folk in here too ;-)  If you happen to be at DV London, happy to meet up and have a chat.  Ciao   ... View more

Hi  Correct Conditions should let yo do that. Can you provide some screenshots perhaps and an example of the urls where it is failing.  Then we can assist with debugging.  Thanks ... View more

HI @ksugam  So, in order to send the product data you need to trigger the ecommerce event.  In this case, (and i still recommedn you change the utag.view to a utag.link) you can add an extention that sets a variable to hold the flag that will trigger the event.  Let's call it is_product_list_view You can then set it to '1' when the conndition arises, i.e. the utag.link loads with event name equal to 'whatever event name you give it'  You then map the variable to the event trigger   This will tell teh tag to send the relevant ecomm event.    Hope that helps.    Gavin ... View more

Hi I had similar issues with identifying when elements inside a modal are visible, whcih would trigger a utag.link.  what appeared to be happening is that these elements may not have been available on dom ready. in the end i used setinterval to get the if statements looping  //set overall time for checking var maxTime = 1000, // 1 second startTime = Date.now(); var interval = setInterval(function () { //check if element is visisble if ($('the-element').is(':visible')) { // visible - trigger link event clearInterval(interval); } else { // still hidden if (Date.now() - startTime > maxTime) { // hidden even after 'maxTime'. stop checking. clearInterval(interval); } } }, 100 // 0.1 second (wait time between checks) ); not sure if it will resolve your issue, but, thought i'd throw it out there...    ... View more

Hi If a utag.view is being fired and the product data is in this, then this should trigger another pageview, as well as a full run of all the extentions and tags, therfore you should be able to set off the ecommerce product events, in the just the same way as if they where loaded in the udo on frist page load.  The downside with this setup, is that you will get an inflated pageview count in ga.  Recommend you ask your devs to change the utag.view to a utag.link.  This will also get a run of extentions and tags going but not cause the additional pageview in GA.    ... View more

Hi @jayap3  I'm curious to learn more about what you are seeing.  Are you seeing the channel designation in Google Analytics?  ... View more

HI @MRubens  The reason the hash will not happen is that with the custom option, you are updating the datalayer once the form actions happen.  However this is ot trggering a 're-run' if you will, of the exentions.  The form actions done by the user will have most likely happened well after the extentions all ran.  If you want to use the custom you will need to include the crypto api call in the custom code, or go back to generating a .link and then you can use the extention.      ... View more

Hi @alanthoprakarn    The ecommerce fields are mapped using the ecommerce extention.  You can see the mappings in there.  ... View more

Which vendors are these? Have you tried raising product suggestions? That's a good route to get them on radar.    ciao   Gavin ... View more

Hi @andreHell  Yes, we are usign the gtag.js tag template, with little issue, at least for our purposes. I was not aware, nor read anywhere that google does not recommend its use.  I am not terribly familiar with optimze implementation as it's not part of our stack. but i can understand the issue you are having.  suggest yiou split out what you are trying to achieve.  iinject the gtag.js setup in sync and use that for the optimize container call.  then setup the analytics via the tag template as normal.      ... View more

HI @MRubens  I think, if i got this right, you are almost there.  So the on handler is creating a utag.link event, where-in for that event those variables are updated in the datalayer as opposed to the UDO.  UDO = data objects created through the hardcoded implementation datalayer = a more fluid version fo the udo, it reads the UDO objects and you can add, change or manipulate values retrieved from the UDO usign the extentions.  UDO feeds the data layer. When a utag.link fires, the extentions re-run and create a verions of the datalayer for the utag.link.  So if for example you want to hash the email, you can do this using the crypto extention witha condition set to run if the variable is populated for example, and so on... Hope that helps.  ... View more