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That makes sense. Since this is not "out of the box" functionality, and is a very special use case, I would recommend speaking with your account manager to discuss the issue further. If you're self hosting, you could certainly write some custom code in a JavaScript extension that would do the job. Your account manager can point you in the right direction if you need some support with this. Craig. ... View more

To be clear, are you going to be self-hosting Tealium? If so, and our utag.js is hosted on the same domain as your site, then you could in theory create a post request, but I would not recommend it. When you say "large custom tags" are you talking about the JavaScript files themselves? The 2083 character limit only applies to the actual URL of a file, and has nothing whatsoever to do with the file itself. Furthermore, this knowledge base article suggests that the limit applies to both POST and GET requests, so using POST requests to circumvent the issue probably wouldn't work: http://support.microsoft.com/kb/208427 There are rarely going to be occasions when you hit the character limit, and in the case of Adobe SiteCatalyst which uses the query string very heavily, there is a built-in variable compression algorithm to avoid this problem. Hope this helps! Craig. ... View more

Hi Steve, This is not currently supported. My initial thoughts are that a POST will not be possible due to cross-domain script origin protection in the browser (as Tealium is hosted on a domain that is considered 3rd party to your site, the browser will deny Tealium from creating any HTTP POST requests). Perhaps you can share information more about your specific use case? Someone else might have another idea - this is just my initial thought on the matter. Craig. ... View more

David, Currently, this is not very easy to do (and there is rarely any need to do it). Perhaps you can share some more specific details about the particular challenge you are trying to solve. Why do you need the extension to fire after the tag? Thanks, Craig. ... View more

That's great - thanks for the information, John. Does your data layer also contain events for cart addition/removal? Product views and the checkout event are going to be easy to track, but unless there's something in the data layer that tells us which action has been taken, it's going to be difficult to fire the cart addition/removal events. Here's how to convert the product arrays to the required format. On the product page (i.e. only product ID is required): * Create a data source for each of the parameters you wish to map (e.g. "ibm_rtv", "ibm_rtc"). * Use a "Set Data Values" extension to join the product array together. On the left hand side, select your new data source as the destination. Make sure the type is set to "JS Code" and in the text box type {code:javascript} b._cprod.join(";") {code} This will concatenate the _cprod array into a semicolon-delimited string. On the other pages where the qty and price are required, use a javascript code extension with the following contents: {code:javascript} //create an empty array b.ibm_rta = []; //loop through the product array for (var i = 0; i < b._cprod.length; i++) { //create an element for each product and join qty + price with semicolons b.ibm_rta.push(b._cprod[i] + ";" + b._cquan[i] + ";" + b._cprice[i]); } //join it all together with semicolon as the delimiter b.ibm_rta = b.ibm_rta.join(";"); {code} Finally, map your new variable to the relevant field in the tag. Hope that makes sense. Disclaimer: The code above is untested, so I recommend you test it on your dev environment before publishing to production! If you can still pass us the full implementation guide for the tag, we'll get it updated in the ecosystem so that the above is included as standard functionality. Craig. ... View more

Hi John, I've had a look at the NetInsight tag code, and I can see that it does not currently support the e-commerce extension "out of the box" (it's one of the very few tags that doesn't). The chances are that this tag is not used by many other customers and we haven't been given an up to date implementation guide, meaning that it may not be in line with the current standards recommended by IBM. If you have a copy of the implementation guide, please forward this to your account manager or submit a support ticket so that we can get this reviewed for you and update the tag template if necessary. In the meantime, we can probably achieve what you want to do using an extension to convert the data into the correct format. Could you just confirm the exact format they are expecting? It wasn't clear from your example what ";1;2" mean following the product ID. Is this supposed to represent the product quantity? If you can clarify this, I can recommend the best type of extension to use. Look forward to your reply, Craig. ... View more

Hi Javier, Actually, there's no way to set 3rd party cookies at all from Tealium. This is not a restriction of Tealium, but a security restriction in the browser. If Tealium (or any other Javascript) is loaded on www.domain1.com, it can only set cookies on that domain. If you wanted to set cookies on a 3rd party domain, you would have to request a resource (an image, for example), and configure the server to send back a "Set-Cookie" directive in the response header. This cookie would not be available to Tealium because the browser only gives Javascript access to cookies located on the primary domain (www.domain1.com). This prevents 3rd party scripts from "stealing" cookies from other sites. For example, I can't read a cookie located on "www.yourbank.com" and steal your login details, because the browser wouldn't allow it. Another way of thinking about it is that 3rd party cookies don't really exist. 3rd party cookies are simply first party cookies that belong to another domain than the one you are visiting. For example, any cookies set on www.domain2.com are 3rd party cookies to www.domain1.com, but they are first party cookies to www.domain2.com. If www.domain1.com requests a resource from www.domain2.com, the browser would send all www.domain2.com's cookies with the request, but a script on www.domain1.com would not have access to the contents of those cookies - they are effectively "private" as they belong to www.domain2.com. In summary, there is no way of setting 3rd party cookies at all in Tealium, and there never will be, but this is exactly the same as any other Javascript-based solution. I hope my explanation helps and isn't too confusing. Craig. ... View more

Hi Mark, There was a bug with the Web Companion which meant that the save button was missing, and there was no way to save your changes. The fix for the bug was deployed last night and I can confirm it's now functioning normally again. Apologies for the inconvenience - please try again and come back to us if you have any more issues. Craig. ... View more

Just to confirm, the fix was deployed last night, and the web companion is now functioning normally again. ... View more

Hi Javier, You can do the following: 1) Create a new data source and give it the same name as the cookie. Make sure the name matches exactly (i.e. if the cookie is called "testCookie", then the data source must also be called "testCookie"). 2) Set the Data Source type to "Cookie Value" 3) In your load rule, select the new data source as the basis for your condition. Hope this helps. Craig. ... View more

location.hostname is your only option, unfortunately. Cookies can only be set on the current domain, so if you leave the domain and go to another one (e.g. www.tealium.com ==> www.google.com), the cookie is lost. If you have one Tealium profile that's used on both domains, the extension will run once for each domain, and the cookie will be set once per domain. The A/B test will still work the same as it does on the primary domain. Hopefully I've understood the question correctly - do let me know if you had another scenario in mind. ... View more

If you want to use the cookies set by the extension in load rules (i.e. you want to use the extension to trigger your "A" and "B" tags), then the extension must be scoped to pre-loader. Otherwise, the extension will fire after the load rules and the load rules will not work (nothing will happen - the tags will not fire). When using the extension in pre-loader scope, the auto domain setting will not work, so you'll have to use "document.location.hostname". This could probably be clearer on the documentation, so if this helps you, let me know and I'll get it updated. ... View more

Hi Jonathan, I have found a pretty comprehensive list that I think will satisfy your requirement, although I don't want to post it here just yet until we've tested it together. I'll drop you an email later with the list so we can test it. I think in reality most people trust their analytics tool to split out their referrers for them, but if this works well for you, then we can perhaps look at integrating the list into Tealium somehow. The real problem would be updating the list, and I can imagine that it would go stale very quickly. It could easily be a full time job for somebody at Tealium to maintain, and I think the analytics vendors already do a reasonable job. Speak later, Craig. ... View more

Hi Martin,   To avoid duplication, I'd like to refer you to my answer here: https://community.tealiumiq.com/t5/Developers/Update-to-GA-tracking-code-to-include-demographics-amp-interests/m-p/7519 Please let me know if anything in my answer is unclear and I'll be very happy to provide further assistance.   Craig. ... View more

Hi Javier, We can provide you with a snippet to track forms, without using the Adobe plugin. I'll follow-up with an email to you explaining the code and how to use it. Thanks, Craig. ... View more

Hi Jeff, Actually, there's already a workflow system in place, along with a very granular user permissions system which allows you to define exactly who is allowed to publish to any given environment (not just Prod). You can find the community post about workflow management here: https://community.tealiumiq.com/posts/647569. I hope this helps. Craig. ... View more

Just to add to this - what Son has suggested will work perfectly after the page has loaded once, but on the initial page load if Optimizely has not yet created its cookie, Tealium can't pick the cookie value up. All subsequent page loads will, however, receive the cookie value. I don't know if the initial pageload is important to you, but it would be a good idea to keep this in mind. ... View more

Thanks for the feedback, Brian. Good suggestion. Glad it helped you! ... View more

Hi Manish, Sorry for the delay. On page load, it's only possible to set one event of each type using the method I described earlier. However, you could have an extension that uses a utag.link() call to trigger another event without creating a new page view. It's probably best to speak to your account manager about this, as it's quite a specific requirement. ... View more

Yes - simply check that "dc.js" is being loaded from the "stats.g.doubleclick.net" domain. If you're using the chrome dev tools, look in the "Network" tab, and on the initiator column, you should see that it was initiated by utag.x.js (where x is the uid of your GA tag). You should also see dc.js in the "initiator" column next to all the __utm.gif files, whereas before you would have seen either ga.js or utag.x.js. I hope this description isn't too technical - please let me know if it doesn't make sense and I'll gladly post some screenshots. Craig. ... View more