Tealium Learning Center

shivam99787 · ‎05-31-2023

Yes, you can use a Function or a Custom Webhook connector to address both issues. A Function connector allows you to write custom code to process data before it is sent to Salesforce. This means that you can use a Function connector to convert non-string attributes to strings, or to delay the sending of data until it is ready. A Custom Webhook connector allows you to create a custom endpoint that Salesforce can call when a new record is created or updated. This means that you can use a Custom Webhook connector to send data to Salesforce in real time, without having to wait for the next visit. Which one is a better solution? The best solution for you will depend on your specific needs. If you need to convert non-string attributes to strings, or if you need to delay the sending of data, then a Function connector is a good option. If you need to send data to Salesforce in real time, then a Custom Webhook connector is a good option. Pros and cons of each one Function connector Pros: Can be used to convert non-string attributes to strings Can be used to delay the sending of data Can be used to perform other custom processing on data Cons: Requires you to write custom code Can be more complex to set up and use than a Custom Webhook connector Custom Webhook connector Pros: Can be used to send data to Salesforce in real time Does not require you to write custom code Can be easier to set up and use than a Function connector Cons: Can only be used to send data to Salesforce Cannot be used to perform other custom processing on data Ultimately, the best way to decide which solution is right for you is to consider your specific needs and requirements.

shivam99787 · ‎05-29-2023

Hello, Based on your description, there could be several potential causes for the issue you're experiencing. Let's look at a few possibilities: Incorrect Event Specification: Make sure the event specification matches exactly with the incoming events. Sometimes, a small difference in event names or case sensitivity can prevent the function from triggering. Function Configuration: Check if the function is enabled and properly configured to trigger on the specified event(s). Validation Rule: If there are any validation rules set up for the function, make sure the incoming events meet these conditions. Triggering Condition: If the function is set to trigger under specific conditions (such as a particular variable value), confirm that these conditions are being met by your events. Input Parameters: Ensure that the function's expected input parameters match the actual parameters in the incoming events. Testing in Production: Remember that changes made in the TiQ dashboard are initially only available in a dev or qa environment. Ensure that you've published your changes if you're testing in a production environment. If you've checked these and you're still having trouble, I'd recommend reaching out to Tealium Support for more direct assistance. They can take a closer look at your specific setup and provide more detailed guidance.

shivam99787 · ‎05-19-2023

Hello, The change in utag.js version shouldn't typically impact your Adobe Analytics calls if the template was configured properly in the previous version. However, some updates might require small modifications, depending on the changes in the newer version and your specific implementation. Here are a few steps you can take to troubleshoot: Check for errors: Look for any error messages in your browser's JavaScript console that could be preventing the tag from firing. Tag configuration: Review your Adobe Analytics tag configuration in Tealium iQ to make sure everything is still set up correctly. Mapping: Ensure all your variables are still correctly mapped in the data layer. Extensions: If you're using any extensions that interact with the Adobe Analytics tag, check these to see if they're functioning as expected. Adobe Experience Cloud Debugger: You can use the Adobe Experience Cloud Debugger to see if the requests are being sent correctly or if there are any issues with the request itself. Revert back to previous version: If none of the above steps work, try reverting back to the previous version of utag.js to see if the issue persists. This can help you to identify if the issue is specifically with the update or if it's due to another factor. If the issue persists, you may want to reach out to Tealium Support for more in-depth help with your specific configuration. I hope this helps, and please let me know if you have any other questions!

shivam99787 · ‎05-19-2023

Hello James, If the markup for the buttons within the modal is not in the DOM until the div is clicked and the modal is displayed, the jQuery event handler may not work when using the typical on() or click() methods. To handle this scenario, you can make use of event delegation. Event delegation allows you to attach an event handler to a parent element that exists in the DOM and can capture events from its child elements, even if they are dynamically added later. Here's an example of how you can implement event delegation using jQuery: javascript $(document).on('click', '.your-modal-class .your-button-class', function() { // Your tagging code here }); In the example above, you attach the event handler to the document element and specify the target button within the modal using the appropriate selector (replace .your-modal-class and .your-button-class with the actual CSS classes used for the modal and buttons). By using event delegation, the event handler will still be triggered even if the buttons are dynamically added to the DOM after the initial page load. I hope this helps! Let me know if you have any further questions.

shivam99787 · ‎05-17-2023

Reach Tealium Support

shivam99787 · ‎05-16-2023

Let's try another approach. Instead of setting the userConsentCategories, you can try to update the consent preferences using the setUserConsentStatus() method. Here's an approach: import com.tealium.consentmanager.UserConsentStatus // Get the instance of the Consent Manager val consentManager = tealium.consentManager // Define the list of consent categories that the user has agreed to val userConsentCategories = listOf("analytics") // Set the user consent status and categories consentManager.setUserConsentStatus( UserConsentStatus.CONSENTED, userConsentCategories ) Make sure you are not calling any method that grants full consent before setting the user's partial consent preferences using this approach.

shivam99787 · ‎05-16-2023

Is your error resolved?

shivam99787 · ‎05-15-2023

It seems that your application is first sending a "grant_full_consent" event before it sends the "grant_partial_consent" event with the categories you have selected. This behavior is not ideal, as it may lead to unnecessary data processing or incorrect consent management. To resolve this issue, make sure you are only setting the consent categories that the user has agreed to, and avoid granting full consent beforehand. Here's how you can update consent preferences for partial consent with Tealium Consent Manager: Kotlin import com.tealium.consentmanager.ConsentManager import com.tealium.consentmanager.UserConsentPreferences import com.tealium.consentmanager.UserConsentStatus // Get the instance of the Consent Manager val consentManager = ConsentManager.getInstance(tealium) // Define the list of consent categories that the user has agreed to val userConsentCategories = listOf("analytics") // Set the user consent status and categories val userConsentPreferences = UserConsentPreferences( UserConsentStatus.CONSENTED, userConsentCategories ) // Update the consent preferences in the Consent Manager consentManager.userConsentPreferences = userConsentPreferences By following this approach, you should be able to avoid the "grant_full_consent" event, and only send the "grant_partial_consent" event with the consent categories that the user has agreed to. Make sure that you are not calling any method that grants full consent before setting the user's partial consent preferences.

shivam99787 · ‎05-15-2023

The Google Install Referrer API is a dependency for the Tealium Install Referrer module because it helps the module to accurately attribute app installs to specific marketing campaigns or sources. The Install Referrer API is used to retrieve the install referrer information, which is crucial for understanding where your app's installs are coming from and optimizing your marketing efforts. While you may not see an explicit usage of the Install Referrer API in your build, it is used behind the scenes by the Tealium Install Referrer module to fetch the referrer data. By adding the 'com.android.installreferrer:installreferrer' dependency to your build, you ensure that the Tealium Install Referrer module has access to the necessary API to function correctly. In short, including the Google Install Referrer API as a dependency is required for the Tealium Install Referrer module to work properly and provide you with accurate install attribution data.

shivam99787 · ‎05-15-2023

If the date is not updating after the download of another book, it may be due to incorrect configurations or missing data points. Here are a few steps to troubleshoot the issue: Verify that the download event is being tracked correctly for every book download. Check your analytics tool or customer data platform to confirm that the event is being fired with the correct attributes. Ensure that the "Book Download Rule" is correctly set up to trigger on the download event. Double-check the rule's conditions and make sure they match the download event attributes. In the "Book Download Rule" action, confirm that the "Last Download Date" attribute is being updated with the current timestamp. Make sure that you are using the correct syntax and functions to set the attribute value. Check if there are any other rules or extensions that might be interfering with the "Last Download Date" attribute update. If you find any conflicting rules or extensions, resolve the conflicts or adjust their execution order accordingly. Test the setup by simulating book downloads and monitoring the changes in the "Last Download Date" attribute. Use your analytics tool or customer data platform's debugging features to track the attribute updates in real-time.

shivam99787 · ‎05-10-2023

@mohamedghanname To create an audience with visitors who downloaded a book in the past 30 days and ensure that the audience is updated every time a visitor downloads another book, follow these steps: Ensure that you are capturing the download event and relevant attributes (e.g., user ID, timestamp) within your Tealium setup. In Tealium AudienceStream, create a new attribute (e.g., "Last Download Date") of the type "Timestamp" with the scope set to "Visitor." This attribute will store the timestamp of the most recent book download. Create a new rule (e.g., "Book Download Rule") that triggers when a book download event occurs. In the rule's action, update the "Last Download Date" attribute with the current timestamp of the download event. Create a new audience (e.g., "Book Downloaders in the Last 30 Days") and define its membership criteria based on the "Last Download Date" attribute. The audience should include visitors whose "Last Download Date" attribute is within the last 30 days. Save your changes and publish your Tealium configuration. Now, when a visitor downloads a book, the "Last Download Date" attribute will be updated, and the audience membership will be automatically recalculated based on the new timestamp. This ensures that the audience remains up-to-date and only includes visitors who downloaded a book within the past 30 days.

shivam99787 · ‎05-04-2023

Hello, To achieve this, you can create a new JavaScript Code extension in Tealium iQ Tag Management to read the LILO cookie value and set it as the user_hashedID in your data layer. Here's how you can do it: In Tealium iQ, navigate to the "Extensions" tab and click on the "Add Extension" button. Select the "JavaScript Code" extension. In the configuration panel, set the scope to "Pre Loader" to ensure that the cookie value is read before the tags are loaded. Add the following JavaScript code to read the LILO cookie value and set it as the user_hashedID in the data layer: function getCookie(name) { var value = "; " + document.cookie; var parts = value.split("; " + name + "="); if (parts.length == 2) return parts.pop().split(";").shift(); } var liloCookieValue = getCookie("LILO"); if (liloCookieValue) { utag_data["user_hashedID"] = liloCookieValue; } Replace "LILO" in the getCookie function call with the actual name of the LILO cookie if it's different. Save and publish your changes. This extension will read the LILO cookie value and set it as the user_hashedID in the data layer when the user_hashedID is empty. Since you mentioned that the mapping is already done in the global page load rule, the prop27 variable should now receive the LILO cookie value. I hope this helps! Let me know if you have any questions or need further assistance.

shivam99787 · ‎04-27-2023

Hello, Cross-domain tracking is indeed possible with Tealium. To maintain the trace across different domains, you need to ensure that the visitor ID persists across domains. This can be achieved by passing the visitor ID from the first domain to the second domain and ensuring it's picked up by the Tealium tag on the second domain. One common way to implement this is by appending the visitor ID to the URL when the user navigates to the second domain. You can use Tealium's JavaScript library to get the visitor ID and append it to the URL. When the user lands on the second domain, Tealium should look for the visitor ID in the URL and use it to maintain the trace. - On the first domain, add a JavaScript code to capture the visitor ID and append it to the links pointing to the second domain: utag.view({}); // Ensures that the latest visitor ID is available var visitor_id = utag.data["cp.utag_main__sn"]; // Replace "cp.utag_main__sn" with the correct data layer variable for the visitor ID // Append visitor_id to the links pointing to the second domain - On the second domain, add a JavaScript code to extract the visitor ID from the URL and set it as the visitor ID in the Tealium tag: // Extract visitor_id from the URL var visitor_id = ""; // Implement the logic to extract visitor_id from the URL // Set the visitor ID in Tealium utag.data["cp.utag_main__sn"] = visitor_id; // Replace "cp.utag_main__sn" with the correct data layer variable for the visitor ID Once you have implemented the cross-domain tracking, you should be able to trace users as they navigate between the two domains. Please note that you may need to modify the code snippets provided above based on your specific implementation and data layer structure. Let me know if you want any more details on this.

shivam99787 · ‎04-25-2023

The line of code you mentioned, utag.gdpr.noqueue = true;, is related to Tealium's GDPR consent management feature. When the utag.gdpr.noqueue is set to true, it disables the default behavior of Tealium, which queues tracking calls until the user's consent preferences are set. By setting this variable to true, you are telling Tealium not to queue any tracking calls while waiting for the user's consent decision.

shivam99787 · ‎04-25-2023

https://docs.tealium.com/server-side-connectors/salesforce-standard-objects-connector/ I can attempt to clarify the differences between the two connectors and their use cases. Salesforce Standard Objects Connector: This connector is designed to interact with Salesforce's standard objects, such as Accounts, Contacts, Leads, and Opportunities. It provides actions for creating, updating, upserting (update or insert), and deleting records in Salesforce. The main purpose of this connector is to enable you to integrate your Tealium data with Salesforce to automate record management. Unfortunately, I do not have any updated information on this connector. However, you can check Tealium's official documentation or reach out to Tealium Support for more information. Tealium for Salesforce Server-Side Connector: This connector allows you to send data from Tealium to Salesforce using server-side integration. It requires configuring Apex classes and triggers in Salesforce, as well as updating the Salesforce configuration for linking records and handling HTTP requests. This approach provides more flexibility and control over the data being sent to Salesforce. Yes, you are correct. The Tealium for Salesforce server-side connector would allow you to track data in both Tealium and Salesforce. This enables both platforms to capture, collect, and update data in real-time.

shivam99787 · ‎04-25-2023

Hello There To solve this issue we can use following steps: - In Tealium iQ, navigate to the Data Layer tab and create two new variables, say variable1_condition and variable2_condition. - In the Extensions tab, create a JavaScript Code extension with a "Before Load Rules" scope. - Add the following code to the extension, replacing A, B, C, and D with the appropriate expressions or variables: // Check condition for variable1 if (A == true) { utag_data.variable1_condition = B; } else { utag_data.variable1_condition = ''; } // Check condition for variable2 if (C == "D") { utag_data.variable2_condition = D; } else { utag_data.variable2_condition = ''; } In the GA4 tag mapping, map variable1_condition to all_events.variable1 and variable2_condition to page_view.variable2. With this approach, the variables will only be set in the data layer when their conditions are true, and they will be empty strings when the conditions are false. After implementing these changes, make sure to test the behavior on a development or staging environment before deploying it to production.

shivam99787 · ‎04-25-2023

Hello There This steps might solve your issue: - In Tealium iQ, go to the Extensions tab and click "+ Add Extension". - Select "JavaScript Code" from the list of available extensions. - Set the scope of the extension to "DOM Ready" to ensure the extension runs after the page has loaded. - Add the following JavaScript code in the editor: document.addEventListener('click', function (e) { // Get the clicked element var target = e.target || e.srcElement; // Get the text content of the clicked element var clickText = target.textContent || target.innerText; // Set the click text to a variable in the data layer (e.g., "clicked_text") utag_data.clicked_text = clickText; // Trigger an event for the data layer update (optional) utag.link({ event_name: 'click_text_captured', clicked_text: clickText }); }); Save and publish your changes. This code will listen for click events on the page, capture the clicked element's text content, and store it in a variable called "clicked_text" in the data layer. The optional utag.link() call can be used to trigger an event when the click text is captured, which you can use to trigger specific tags or actions based on the captured text. Remember to test this on a development or staging environment before deploying to production.

shivam99787 · ‎04-19-2023

Hello MitchellT, The blog you referred to discusses the potential issue of canceled Adobe Analytics beacons when using the s.tl() link track calls in combination with the navigator.sendBeacon method. The latest TiQ Adobe Analytics template and AppMeasurement code should provide the necessary support for using s.useBeacon with the s.tl() link track calls. The s.useBeacon variable can be set to true in the Adobe Analytics tag configuration to enable the use of the navigator.sendBeacon method for link tracking calls. By default, the s.useBeacon variable should be set to false. Here's how you can configure it within the TiQ Adobe Analytics template: - Navigate to the Adobe Analytics tag in your TiQ account. - Open the "Advanced Settings" section. - Locate the "Beacon settings" subsection. - Enable the "Use Beacon API for Link Tracking Calls" option. By enabling this option, the s.useBeacon variable will be set to true, and the navigator.sendBeacon method will be used for link tracking calls (s.tl() calls) instead of the traditional image request method. This should help in preventing the issue of canceled Adobe Analytics beacons.

shivam99787 · ‎04-19-2023

Hello, Yes, that's correct. Sending the country attribute hashed won't have any effect inside Facebook, as Facebook expects this field to follow a specific format (usually a two-letter country code, e.g., 'US' for the United States). Since the country information is non-personally identifiable information (non-PII), there's no need to hash it. Sending the hashed value of the country would likely result in Facebook not being able to recognize or process that information correctly. It's always best to follow the expected format for each attribute, as specified by the platform you're sending the data to, in this case, Facebook.

shivam99787 · ‎04-18-2023

Hello, When using the Facebook Audiences connector in Tealium, checking the "Check if user identifier is already hashed" option will specifically affect the processing of user identifiers (i.e., email addresses, phone numbers) that you are sending to Facebook. When this option is enabled, Tealium assumes that the user identifiers you are providing are already hashed and will not attempt to hash them again before sending the data to Facebook. If your user identifiers are not hashed, you should leave this option unchecked, and Tealium will hash the user identifiers for you. Regarding the attributes you mentioned: Mobile Advertiser Id: This attribute is not affected by the "Check if user identifier is already hashed" option. Mobile Advertiser Ids are not considered as user identifiers that need to be hashed. Country: This attribute is also not affected by the option. Country information is considered as non-personally identifiable information (non-PII) and doesn't require hashing. In summary, the "Check if user identifier is already hashed" option primarily affects user identifiers like email addresses and phone numbers, while other attributes like Mobile Advertiser Id and Country remain unaffected. If you have any further questions or need assistance, feel free to ask.

shivam99787 · ‎04-15-2023

The advertising landscape has changed significantly in recent years due to privacy regulations and browser restrictions on third-party cookies. Google has been phasing out the use of third-party cookies, which affects the functionality of the Google DoubleClick cookie share service. Consequently, it has become more challenging to build and manage audiences for users who do not provide contact details or enter your CRM. Google Signals is an enhancement to Google Analytics that allows you to take advantage of additional advertising features, such as cross-device reporting and remarketing. However, it still relies on user consent and may not provide a comprehensive solution for managing audiences in the way you described. As for using Tealium or other third-party CDPs to build and manage audiences in Google Ads without hashed emails or phone numbers, it is becoming increasingly difficult due to privacy-focused changes in the industry. You may have to consider the following alternatives: First-party data: Focus on collecting and using first-party data from your website and CRM to build audiences. This data is generally more reliable and less impacted by privacy regulations and browser restrictions. Contextual targeting: Shift your targeting strategy to focus more on contextual targeting, which relies on the content and context of the web pages users visit, rather than their individual behavior and personal information. Platform-specific audience management: As you mentioned, managing non-converted audiences on their respective platforms (e.g., GA4 for Google) may be necessary. This approach will allow you to take advantage of the platform-specific features and capabilities while still using Tealium for nurturing audiences. In conclusion, the ability to use Tealium or any third-party CDP to build and manage audiences in Google Ads without hashed emails or phone numbers has become more limited. As a result, you may need to adjust your audience strategy and explore alternative methods to achieve your goals. Please remember that my knowledge is based on information available up to September 2021, and changes in the advertising landscape may have occurred since then. I hope this information helps! If you have any further questions or need more assistance, please don't hesitate to ask.

shivam99787 · ‎04-15-2023

Hello Tobias, I went through your topic recently. Thought this approach might help you out. Although Custom Remote Commands are typically used with Tealium iQ, it might br possible to use them in a mobile app with the Tealium SDK and EventStream. You can try to achieve this by creating a custom handler for your remote commands in your mobile app, and using a JSON configuration to define the commands and parameters. Here's an outline of the process: Create a custom handler for remote commands: In your mobile app, implement a custom handler for the remote commands you want to support. This handler will be responsible for processing the remote commands received from Tealium and executing the appropriate actions. Register the custom handler with the Tealium SDK: To ensure the Tealium SDK can call your custom handler, you need to register it with the SDK. This is typically done during the SDK initialization. Refer to the documentation for your specific platform (Android or iOS) to determine how to register your custom handler. Define your remote commands in a JSON configuration: Create a JSON configuration file that defines your remote commands and the parameters associated with them. This file will be used by your mobile app to parse the incoming remote commands and pass them to your custom handler. Send remote commands using EventStream: In EventStream, create events that trigger the remote commands in your mobile app. When configuring the event, include the remote command name and any required parameters, as defined in your JSON configuration file. Test your remote commands: To ensure your remote commands are working correctly, test them in your mobile app using appropriate tools (such as a mobile debugger or logs). Verify that the remote commands are being received, processed, and executed as expected. By following this process, you can support Custom Remote Commands in your mobile app using the Tealium SDK and EventStream, without relying on Tealium iQ and webviews. I hope this helps! If you have any further questions or need more assistance, please don't hesitate to ask.

shivam99787 · ‎04-14-2023

Loading the utag.js script using the defer attribute can have some pros and cons. Let's discuss the possible cons of using defer: Delayed tag firing: The defer attribute ensures that the utag.js script is executed only after the HTML document has been fully parsed. This can cause tags to fire later than they would without the defer attribute, potentially leading to missed or delayed data collection for events or user interactions that occur early in the page load. Dependencies on utag.js: If you have other scripts on your page that rely on Tealium functions or variables, loading utag.js with defer may cause issues if these dependent scripts execute before utag.js is loaded. This can lead to errors or incorrect data being sent to your tags. Tag prioritization: When using the defer attribute, it may become more difficult to manage tag prioritization, as all deferred scripts will execute in the order they appear in the HTML. This can lead to issues if certain tags need to fire before others, or if there are dependencies between tags. Potential loss of data: Depending on the implementation, loading utag.js with defer could potentially cause a loss of data for certain tags if the user leaves the page or interacts with elements before the script has loaded and executed. While using the defer attribute can have some drawbacks, it can also help improve page load performance by allowing the browser to continue parsing and rendering the rest of the page without waiting for the utag.js script to load and execute. To decide whether to use defer, you'll need to carefully consider the potential impact on data collection and the dependencies between scripts on your site. If you decide to use the defer attribute, it's crucial to thoroughly test your implementation to ensure that data collection is accurate and that all dependencies are correctly managed.

shivam99787 · ‎04-13-2023

Yes, you can import server-side attributes from AudienceStream or EventStream to Tealium iQ Tag Management within the same profile. To do this, you need to use the Tealium Collect Tag. Here's how you can set it up: Add the Tealium Collect Tag Configure the Tealium Collect Tag Map the attributes Publish your changes Test the imported attributes By following these steps, you can import server-side attributes from AudienceStream or EventStream into Tealium iQ Tag Management within the same profile. This allows you to use server-side data in your client-side tag management and take advantage of the additional information for personalization, analytics, and other purposes. Let me know if you still need further help.

shivam99787 · ‎04-13-2023

Hello, I understand that you're having trouble adding multiple LinkedIn Insight tags to one Tealium profile and tracking them separately. Here's a solution to handle multiple LinkedIn Insight tags: Create separate LinkedIn Insight tag instances: In Tealium iQ Tag Management, add multiple instances of the LinkedIn Insight tag, one for each Partner ID you need to track. This will allow you to have separate tracking for each Partner ID. Configure each tag instance: For each LinkedIn Insight tag instance, configure the settings with the appropriate Partner ID and Conversion ID(s). Make sure you do this separately for each tag to avoid any overlapping configurations. Set up Load Rules: To ensure each tag fires correctly, set up appropriate Load Rules for each tag instance. You can use Load Rules to control when and where each tag will fire, based on the conditions you specify. Test the tags: Once you've completed the configuration, publish your changes and test the tags using browser developer tools. Check the network requests being sent to LinkedIn, and ensure that the correct Partner IDs and Conversion IDs are being sent in separate requests. By using this approach, you can set up separate LinkedIn Insight tag instances for each Partner ID, and track them independently. This avoids the need to edit the tag template or use generic image tags, providing a cleaner and more manageable solution.

Date Registered	‎02-07-2023 06:12 AM
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