Tealium Learning Center

Thanks @kathleen_jo and @tamedbeast!    I saw you marked my answer as the solution, but I don't think that I did actually solve @jmbolfing's problem. Do you all have any insight? I've been trying to do some experimentation in my sandbox, and I can reproduce the issue he's having. ... View more

Hi @jmbolfing,   If I understand your issue correctly, it might be an order of operations issue. Have you checked when this extension loads? Load rules should all be loading to the page, but do so after the data layer evaluates. Extensions can be set to evaluate before or after the load rules. In this case, if you have a variable in the UDO called "country", for example, and the load rule is "if country is Brazil", the currency extension to convert US dollars to Brazil Real relies on that data being available, so the extension would need to evaluate "after load rules".   Let me know if that helps or if I've misunderstood your question!     Best, Kayleigh ... View more

Hi @mark_jaggers,   I'm not sure if you've already tried what I'm about to suggest, but take a look :)   I think the trouble you might be running into is with the HTML tags. These instructions say that HTML and especially <script></script> tags shouldn't be included. If you're following those instrutions, on step 12, you may just need to take the extra steps of deleting the single-line JavaScript comments on the loader callback and function calls when you edit the template config. The loader callback function section starts on line 81 and ends on line 93; the loader function calls start on line 96 and end on line 108. There are multiple lines in each section that will need to be uncommented. Delete the // to uncomment each line within these sections. Then you can paste in the link to the library on line 89.    Next you'll want to add in the rest of the code within the loader callback function (starts on line 84 and ends on line 91).   Give it a try, I hope that helps!   Kayleigh ... View more