Tealium Learning Center

Hi! We recently retired our Google Universal Analytics tag and added a Gtag.js.   The problem is that a lot of very specific events are firing with this tag that we never coded.  For example the Purchase event on the Thank You page.   Category is Ecommerce and value is some big number.   So I commented out these pieces of code in the tag template /* if ( !u.data.event_name && u.data.order_id ) { u.data.event_name = "purchase"; } */ /*"purchase": [{ "name":"transaction_id", "required": true }, { "name":"value" }, { "name":"currency" }, { "name":"tax" }, { "name":"shipping" }, { "name":"affiliation" }, { "name":"coupon" }, { "name":"items" }, { "name":"trip_type" }, { "name":"passengers"} ], */ There are 2 identical GA tags for Dev and Prod with the load rule in terms of the URL being different.  I made this change in both tags and the Dev tag does not fire the Purchase event on the Thank You page.  That is, on the Test store. On production this change (commenting out) is not helping at all.  So I'm out of ideas.  I need to either prevent this event from firing or catch hold of that utag.link (wherever it is coming from) and let it continue only if it does not fire the Purchase event.  Will appreciate any help! ... View more

Hi! I have just upgraded my Adobe Appmeasurement tag (Sitecatalyst) from version 1.7.0 to the latest version which is 2.21.0 I've changed the code version in the tag Configuration and deleted the template of the tag, saved the Version template and published it to Dev. Problem is, I can't find the tag. It is not firing! There are a lot of warnings in the code of the new version. No clue if they are significant enough to cause this or there's some other reason.  Will greatly appreciate any help. Upgrading it to an earlier version such as 2.19 or such is not possible because when deleted the template defaults to the latest version. My Adobe Cloud ID Service tag is in version 4.4.0 if it is relevant Thanks a lot! Sujani ... View more

Hi! We upgraded the Google Analytics tag from the Google Universal Analytics tag version 7110.20200324 to the latest gtag.js with this version - 7133.20200911.  It is capturing data well.  Events set to fire via onclick handler extensions are firing good.   However the ones that were added manually - in the custom option of onclick handler extensions are not firing.  The same code that was working fine with the earlier version is not working now.   This code for example- utag.link({ ga_events : [{ eventCategory : 'Form_Button_Click', eventAction : 'Authentication_signin', eventLabel : 'Sign_in' }] }); Control is entering the extension as seen by logs placed before this code.  The log statements after this code are not executed.  The event is also not firing which means something is the matter in this set of lines.   While adding the new tag, all the old extensions were scoped to this.  Where exactly is the mistake in the code? Or in other words, how to add custom events in the latest Google Analytics gtag.js tag please? Thank you!  @mitchellt - tagging you as you had answered some Google Event related questions in the past.  Thank you! ... View more

Hi! There's are 3 radio buttons with the name payment[method] and the user selection has to be captured and assigned to a Google Analytics event as a label when the user clicks the submit button..  So I have this code in the Custom option of the onclick handler extension listening to the mousedown on the submit button. b["js_page.ga_eventCategory"]="Click Tracking"; b["js_page.ga_eventAction"]="Payment Method"; b["js_page.ga_eventLabel"]= jQuery("input(name='payment[method]'):checked").val(); The event is not firing.  If I comment out the label line it goes on an infinite processing loop.  If I try this in the link option also only the event is firing but the label is 'not set'.    Is there anything wrong in my code?  I tried to get the value on the onHandler code listening to a mousedown on all radio buttons with the name payment[method] but no success there as well.   Also, am I to understand console.log does not work for DOM Ready extensions?  Then how do I test the code? Any suggestions?  Thanks a lot! Sujani ... View more

Hi! I need the latest at.js which is version 1.8 in my Test and Target async tag.  The update option is for at.js ver 0.80 only.   What should I do to get the latest at.js?  We're going with the async route as of now. Thank you Sujani ... View more

Hi, We have integrated Demandbase code in the utag.sync.js file.    jQuery.ajax({ url: '//api.demandbase.com/api/v2/ip.js.... The Demandbase tag is not firing because of an error on the Console that says: "utag.sync.js:formatted:1359 Uncaught ReferenceError: jQuery is not defined" Any clue what has to be changed to avoid this error?  Not very Tealium-related but still hoping the good folk here can help :) Thanks! ... View more

Hi! I have some customisation to my utag.sync file that I need to remove.  It is not a simple Select and Delete so I would like the utag.sync to show up in its original avatar.  If I click on the Delete button, will that happen by itself?  Thanks a lot! I only have the Profile Version Sujani ... View more