Tealium Learning Center

mitchellt · ‎03-25-2018

Hi @sandeshi - I've had this happen on sites I've inherited and if you can see the "utag.js" in the html source when you do View Source in the browser, then you might want to see if there's errors in the console and check to see that the UDO has been declared on the page above the reference to utag.js. I've worked around the UDO not being present by adding a Tealium extension to dynamically inject it.... this is when whoever installed the Tealium container tag missed adding the utag_data {} statement. Add the following in a JavaScript extension and scope it to Pre Loader. if(!window.utag_data) { window.utag_data={} } // utag_data show up in web companion You can also paste the above into the browser console when you get the utag.js not present error and note if after executing, does the Tealium Web Companion come up. A quick way to test. Good luck - let us know how it goes...

mvenkatesan · ‎03-23-2018

Hi @sandeshi, It looks like a JSON object, so assuming 'utag_data' is your data layer when you assign utag_data.dle = utag.globals.dle.enrichments['d_366c12577747284e89d'] to refere it - example: console.log(utag_data.dle.page.url) will return "sampleurl" or if your data layer is "utag.globals.dle.enrichments" then you can access it using example: console.log(utag.globals.dle.enrichments.d_366c12577747284e89d.page.url) will return : "sampleurl" or you can set a pointer to the dle object, example dleobt = utag.globals.dle.enrichments.d_366c12577747284e89d and then access it. console.log(dleobj.page.url) will return "sampleurl" Above solution is based on my understanding, please let me know if it helps or need more information Thanks!

Date Registered	‎11-07-2017 11:52 PM
Date Last Visited	‎05-24-2023 08:26 AM
Total Messages Posted	3

Tealium Learning Center

Re: No utag .js on page

Re: copying DLE data into UDOs

Products

Company