After adding an item to the cart and then stopping the trace before check out in order to test cart abandoment, the abandoment event is not captured. The trace log says "Visitor was forwarded to the appropriate actions and is waiting to be processed." - Shouldn't stoping the trace before checkout be an abandoment event and trigger that audience badge (if configured correctly)? - Therefore, if ending the trace before completing checkout does not trigger an event, does it means the audience and attributes are not configured properly? Or is this the wrong way to use trace to show cart abandonment?
... View more