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- About jenniferkaye
4 weeks ago
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10-05-2023
09:10 AM
You can add the port in the endpoint URL of the webhook using the "colon + port" method:
www.myendpoint.com:1234
If you're using SSH, you'll just need to ensure that a valid certificate for the handshake is available or the connector action will fail.
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10-05-2023
09:00 AM
1 Kudo
The GA4 tag template has code in it to automatically set those parameters to the e-commerce extension values by default. For example, if you map to "order_total" it will take the mapping, but if nothing is mapped it will use the value from "_ctotal" which is populated by the e-commerce extension. The value of using the e-commerce extension is that you essentially only have to do the mappings once in the extension, and those mappings are then used in any number of tags that would need those parameters to be sent for events like add to cart, product pages, checkout pages, and order confirmations. If you don't know whether a tag is enabled for the e-commerce extension, you can look at the notes in the left bar of the tag and it will let you know if it has been enabled for the e-commerce extension.
The only time you should override the e-commerce extension with a mapping would be if a particular tag needs a product price with a particular formula that doesn't match how you are currently populating your product price (ex: original price vs discounted price). You would then make that calculation in an extension, store the value in a new variable, and map the new variable to the tag to override the e-commerce extension. This would be on an as-needed basis, as the e-commerce extension SHOULD cover everything you need to send to a tag vendor.
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10-05-2023
08:50 AM
Based on the screenshots, everything looks like it should be working. I would suggest reviewing the selectors in the event to ensure they are correct. If you right-click and select "Inspect Element", it will pop you into the actual click element where you should be pulling the selector from. If you can verify that your selector is correct, please submit a support request to have an engineer review the configuration and the site to ensure everything is configured correctly.
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10-05-2023
08:41 AM
1 Kudo
When AudienceStream is activated, there are a number of attributes that are added by default. There are a few default attributes that can help with this:
- Active Device (string) - Active Devices (set of strings) - Lifetime Devices Used (Tally) - Lifetime Devices Used (favorite) (String)
These are set automatically by AudienceStream. Please give these attributes a try.
If they don't work for you and you have Tealium IQ, you can try setting a JavaScript code extension that determines the type of device based on user-agent (code for this can easily be Googled). Once that is sent to EventStream, you can set the EventStream attribute to an AudienceStream attribute.
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10-05-2023
08:31 AM
Without knowing the page URL and what the load rule looks like, it is difficult to respond here. I would suggest submitting a support request (with the URL, tag UID, and load rule UID) and one of the engineers can review the implementation and advise on how to configure/correct the configuration.
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10-05-2023
08:29 AM
If you have AudienceStream, this would be easier done in that tool than Tealium IQ.
AudienceStream
Create a number attribute and increment it by one for each session on a given day. Also create a date attribute for each time the number attribute is enriched. In the enrichment, check that the current day is the same as the timestamp. If it is different, reset the attribute to "0".
Tealium IQ
Create a cookie (persist data values extension) on session start for the count and set it to 0. Create a second cookie (persist data values extension) for the creation day and set it to the date. On each session start, update the cookie with the updated count if the current day is the same as the creation day (might require another extension to determine if the day is the same or not - could use a set data values extension). If the current day is different from the creation day, reset the cookie to 0.
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10-05-2023
08:22 AM
We don't have any tools like that available, but if you submit a support request, our team can copy/replicate those items for you.
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10-05-2023
08:20 AM
There isn't an easy way to do this as all of the reports just show that UTAG is loading somewhere. If you have EventStream, you can use a combination of the Tealium Collect Tag and Live Events to see the URLs where the profile might be loading. If you have EventDB, you can also run a query to see what domains are being loaded for that particular profile.
If you don't have access to either of those, and you have access to reporting on your website's backend or traffic, you could try adding a 1x1 pixel hosted by your domain that is only loaded through Tealium IQ. You can then look at the URL for that pixel and see where it is loading. You can also do this with a free version of Google Analytics, by adding the analytics container to Tealium IQ and then using the traffic reports there to see where the container is loading.
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08-28-2023
04:24 PM
You'll need to add the property through Google's interface, which is referenced in this Google Article, otherwise, the platform won't know what to do with the information.
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08-28-2023
04:20 PM
This is expected because the tag doesn't exist. If you'd like to see more error handling or some sort of console output instead, you can submit a product idea to our engineering team to add that to our product. To submit a product idea, click on the "Resource Center" link within the Tealium product and then click on "Submit Your Idea".
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08-28-2023
04:17 PM
You can submit a request through the support portal which can be routed to our education team that can assist with access to the website.
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08-08-2023
04:18 PM
You can access all e-learning courses at university.tealium.com. Once you register and log in, you can search in the top bar for "Tealium IQ basic exam" and the course should show up for you. If you still can't find it, please reach out to your Customer Success Manager and they can assist you further.
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08-08-2023
10:59 AM
1 Kudo
Below is a diagram of how remote commands work with both JSON mappings and tag configurations. To implement a remote command through Tealium IQ, the remote command tag (or custom remote command tag) will need to be added to Tealium IQ with the appropriate mappings. You'll then need to implement the remote command code in the native app to link the native code to the tag. If you're using a remote command integration, the vendor SDK is automatically included in the app and will automatically be triggered by the integration. If a custom command is needed, then you will need to trigger the SDK through the custom remote command.
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08-08-2023
10:53 AM
1 Kudo
The only way to combine those visitor profiles (or pull an existing visitor profile) is to match the current visitor ID (tealium_visitor_id for anonymous users) or through visitor stitching (with a known visitor ID). Otherwise, the system won't know how to associate the visitors together and will keep them separate.
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08-08-2023
10:51 AM
This functionality is not currently available in the product UI. If this is something you would like to see in our product, you can click on the "Resource Center" link in the top right of your Tealium screen, then click on "Submit Your Idea". The ideas submitted through this form are visible to our engineering team and reviewed for addition to our product. If someone else has already submitted the same idea, you can "upvote" the idea to let our team know more of our customers would like to see that feature.
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08-08-2023
10:47 AM
No, there currently is not. If this is something you would like to see in our product, you can click on the "Resource Center" link in the top right of your Tealium screen, then click on "Submit Your Idea". The ideas submitted through this form are visible to our engineering team and reviewed for addition to our product. If someone else has already submitted the same idea, you can "upvote" the idea to let our team know more of our customers would like to see that feature.
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08-08-2023
10:02 AM
After the function triggers in the timeout, you can clear the timeout and it won't trigger again.
https://www.w3schools.com/jsref/met_win_cleartimeout.asp
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07-10-2023
04:02 PM
The way Tealium is designed, all "date" attributes are actually stored in epoch format on the backend, which is why it needs to be formatted every time if you don't need the date in an epoch format (and also why it must be stored in a "string" format).
If you like, you can submit a product idea to our engineering team to suggest handling date formats differently to make it easier for the user. You can do this by clicking on the "Resource Center" at the top right of your Tealium screen, then clicking on "Submit Your Idea". These ideas have direct visibility by our product team for consideration.
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02-16-2023
11:08 AM
We still don't support that current functionality, but if that is functionality your team would like to see available out-of-the-box, I've included the information about our Product Ideas forum below and we recommend adding a new idea for our Engineering team and other customers to see, as our Engineering team uses this forum to prioritize new features:
Product Ideas Submission: https://productideas.tealium.com/app/#/user/suggest. You can also access this form via the Resource Center menu after logging into Tealium (announcement blog).
How Product Ideas Work: https://community.tealiumiq.com/t5/TLC-Blog/How-to-Submit-a-Great-Product-Idea/ba-p/20792
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02-16-2023
12:53 AM
In this case you'll want to combine your two events (Adobe and Facebook) into a single "utag.link()" call. You can add the parameter "fb_event_name" to the existing link call that is triggering Adobe. That single link event will trigger the Tealium Collect tag and you can then create separate event feeds in EventStream to trigger both Adobe and Facebook. For example:
Current Multiple Events
utag.link({
"adobe_event":"event42"
})
utag.link({
"fb_event_name":"view_content"
})
Combined Single Event
utag.link({
"adobe_event":"event42",
"fb_event_name":"view_content"
})
This approach can work for your client-side tags as well and will reduce the number of events being triggered on your site/page, helping Tealium run more efficiently.
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02-16-2023
12:47 AM
1 Kudo
Hi Marielle! We recently compiled the following article on Facebook CAPI Best Practices for configuration. Those tips should help, but keep in mind that CAPI is meant to be a fallback in the case that the client-side pixel is not received. To achieve this result, you'll want to ensure that your event feed conditions match those of your client-side tag and how the event is being triggered. For example, if you have a load rule on your Facebook tag to allow for consent and you trigger a "ViewContent" event when "tealium_event" equals "product_view", then your Facebook event feed will need to cover the consent piece AND the event trigger (tealium_event = product_view). This will ensure that both the client-side and server-side events are triggering in parallel and are not dependent on each other (ex: an event ID being present).
If you are seeing the event trigger but the event ID is not present, then please refer to the article linked above on how to configure the client-side tags to allow for the event ID to generate in time for the Tealium Collect tag to send it in the final data payload.
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02-16-2023
12:39 AM
Hi John! These items are created with the event object but are not readily accessible to connectors through event attributes (with the exception of the timestamp - we do store a "Last event timestamp" attribute by default). If you need to access these items, they are available through the Data Transformation feature, as you can access the full Event object . You can then set those values to new UDO variables and access them through event attributes in that manner. Once they are stored as event attributes they can be mapped to event connectors or used in AudienceStream attributes.
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02-16-2023
12:27 AM
1 Kudo
We recommend files no larger than 100MB. It is beneficial to break down files that large to increase processing speed as well, otherwise it can take an extended amount of time since the file is so large. I would still try to keep it at around 100K rows or less per file.
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02-16-2023
12:18 AM
Below is a list of the errors by number:
Error 0: invalidScheme Error 1: commandIdNotFound Error 2: commandNotFound Error 3: remoteCommandsDisabled Error 4: requestNotProperlyFormatted Error 5: invalidFileName Error 6: couldNotConvertData Error 7: couldNotDecodeJSON Error 8: errorLoadingRemoteJSON Error 9: mappingsNotFound Error 10: commandsNotFound Error 11: commandNameNotFound Error 12: noResponse Error 13: invalidResponse Error 14: notModified
I would review your JSON file to ensure it is in the proper format. An example of the JSON file can be found here.
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12-29-2022
04:38 PM
I reviewed the tag template and for custom data to be added, it need to be mapped as follows:
custom.my_custom_param
where "my_custom_param" is whatever parameter you want to send the data to for Snap Chat. See a screenshot example below:
Please give this a try.
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| Date Registered | 04-11-2018 03:50 PM |
| Date Last Visited | 4 weeks ago |
| Total Messages Posted | 97 |
| Total Kudos Received | 24 |
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