Hi Mike, Tealium is able to recognize users across devices like no other technology. However, we feel that we are leveraging this too little. Three questions regarding this are: We regularly see a user having two simultaneous sessions on different devices. Will there be a way to trigger an action (like an abandoned cart mail) only after all sessions have ended? Some connectors depend on a device ID, like the Google ID. As the vendor accepts only one per API call, we are often only passing the last known device ID. However, for media spend suppression use cases it would be great if we could trigger the connector for each known device ID. Of course we can make a custom work-around, but it would be even better if Tealium could loop through all known device IDs and send an API call for each one automatically. Finally, we would like to exclude offline buyers from Facebook ads for 30 days using their email address. Using the Tealium Facebook connector we can easily add them to a customer match list in Facebook to exclude. However, removing them after 30 days (delay action 30 days when in audience at end of visit) gets tricky. The tricky part is that if someone orders every 14 days we never want to remove them. For as far as I'm aware there is no solution for that yet. Looking forward to hear your thoughts! Best, Iris
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