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- About simon_browning
Wednesday
User Recent Badges
05-20-2022
03:32 AM
2 Kudos
Hi @glozano I actually wrote a different tool that grabs the load rules for tags across all profiles.
https://solutions.tealium.net/hosted/tealiumTools/tag_audit_loadrule/tag_audit_loadrule.json
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05-16-2022
04:53 AM
Hi Gabriel, I'm glad to hear that you are getting use out of the tool. When you export the extensions there is a scope column that will tell you the tag it is linked too or did you need additional information?
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03-28-2022
05:00 PM
1 Kudo
At Tealium we are continuously improving all aspects of our systems and partnerships. As such, we will be implementing some additional, necessary security measures as of 9 am PDT on Thursday March 31, 2022.
What does this mean for you?
As of 9am PDT on March 31st, you will need to login to the Tealium Support Portal (https://support.tealiumiq.com) via your existing email and now, with a password. As you have not been required to use a password until now, you will need to follow the reset password flow on the login page.
Rest assured all your current and previous tickets will still be accessible within the platform, as they’re tied to the email address you have been using. The only change is you will no longer be able to access the portal with your Tealium Platform user. This does not change your password to the Tealium applications, only to the Tealium support site.
If you have any issues, please reach out to support@tealium.com where the Customer Success Engineers will be able to assist you.
Simon Browning
Director, Solutions Engingeering
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06-01-2020
06:27 AM
Andreaso could you please contact our solutions engineering team at support@tealium.com so that they can assist you with this.
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02-12-2020
05:54 AM
Hi @mitchellt that is not a tag that has come up in conversation much, were you able to get this set up in a custom container?
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11-29-2019
07:33 AM
Hi @brok, this might be better off being raised to our solutions team via support.tealiumiq.com to help with your specific query. You would need to have a data layer variable that contained the country the user was browsing from so that you could use it in a condition to prevent the extension from trigging. So for example: country is Equal "united states" This would stop the extension from loading for any user outside of the US.
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07-11-2019
02:23 PM
Hey @sujani_koya
I would use the custom option in the jQuery handler to perform this action as you suggested.
Then run the code to read the cookie and increment it by one.
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07-11-2019
01:50 PM
Hi Chandu, Have you spoken with your Account Manager or the support team to get the API enabled on your account?
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07-09-2019
02:05 AM
Looking at the published utag file it looks like your extension has successfully published to prod. If you are still having issues can you please open a ticket with the support team who will be happy to assist.
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07-05-2019
02:43 AM
Hi @ShruthiJ ,
It looks like you have some event handlers that have the following line lines:
var ele = jQuery(this);
var region = ele.attr('data-region') ? ele.attr('data-region') : ele.root().attr('id');
Where ele is equal to the current element the event was triggered on but .root() is not a valid method in jQuery.
If you are trying to reach the parent of that element I would look at changing the line to:
var region = ele.attr('data-region') ? ele.attr('data-region') : ele.parent().attr('id');
Otherwise, I would recommend you raise a support ticket so that an engineer can help understand what you are trying to achieve here and help with providing a solution.
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11-15-2018
03:27 PM
1 Kudo
@Hi @SKammerlocher
This error can also be caused if you are using the web companion to switch enviroments but are also bundling tags. If this is the case then I would suggest instead of using the web companion to change envriorments to use the Enviroment Switcher Tealium Tool.
https://community.tealiumiq.com/t5/iQ-Tag-Management/Tealium-Tools-Environment-Switcher/ta-p/16027
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05-08-2018
04:07 AM
1 Kudo
Hi @BasTalpa,
The tool is still active (although due an update.) There isn't any feedback in with the tool to let you know what has been copied, but it would have copied the selected attributes. There is a slight oddity where you need to be on the Data Layer tab when you select copy in the tool otherwise it won't copy the data layer elements.
Are you not seeing anything populate in the new profile? Feel to drop an email to support@tealium.com and will be happy to help debug the issue.
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03-23-2018
04:11 AM
You can indeed use Tealium extensions to perform all your event tracking meaning that there is no external event code required and it is all contained within utag.js. There are quite a few setups like this normally when the customer does not have the ability to make changes to their web properties other than adding the utag.js file.
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03-22-2018
04:36 AM
@TracyAu yes that is what I was referring to.
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03-21-2018
03:17 AM
4 Kudos
@TracyAu I would be interested to understand what your use case here is.
utag's event tracking is built on the view and link methods for tracking pageview and user interaction events which all tags are built to support. You are able to trigger your own events by using the utag.track() method and passing in your own event name. So for example:
utag.track('video',{});
You would need to modify your tag templates to support such an event as by default they only support view and link events.
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03-07-2018
09:59 AM
Hi @greg_hollingswo
Ther is also the Profile Exporter Tealium Tool (apologies the documentation for this needs work done). This supports the sso domain and provides other features instead. Here is a link to the tool's JSON file: https://goo.gl/EV0oe3
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11-30-2017
07:11 PM
1 Kudo
Hey Pablo, It isn't a Tealium variable as such, it is just a javascript variable that is being used to record when the code has been called to prevent it from firing multiple times. If two extensions both used this flag only the first would ever work as the flag would be set. Using the run once is doing exactly what the fireFlag is doing but isolated to just that extension and is the method I would recommend.
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11-30-2017
02:26 PM
2 Kudos
Hi @corzop,
You're exactly right, the fireFlag variable is being used to determine if the tag has fired already if it has then don't run the code again.
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10-16-2017
02:11 AM
1 Kudo
Hi @luca_pezzoli @lukas_oldenburg,
We have a Tealium Tool that can assist you with this already, the Environment Switcher.
https://community.tealiumiq.com/t5/iQ-Tag-Management/Tealium-Tools-Environment-Switcher/ta-p/16027
This will allow you to switch the utag.js / utag.sync.js files as required. Please let me know if you have any further questions regarding this.
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10-13-2017
06:13 AM
2 Kudos
Hi @mark_jaggers,
It looks like there is an error in an extension that is trying to parse data from an event that has been received from the parent window.
The code is trying to parse the data sent in the message but stepping through the code a stringified object is not always being provided, I would suggest adding a check to make sure that data is a string before trying to parse it.
If you need any assistance with making this fix please contact support@tealium.com and we will be happy to assist.
Simon
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10-12-2016
09:23 AM
1 Kudo
Hi @sriram_venkatac,
You might want to raise a ticket with the support team if you beleive that you are seeing performance issues due to tags loading.
Having the querystring paramaeter on the tag request ensures that the latest version is provided to the user. Most of the time a user will reveice a 304 response from the CDN that tells the browser that the body of the request has not been modified and then use the cached version. From then on the files will be loaded from the borswers cache until the TTL in the header of the utag.js expires and checks for an update.
An option is to bundle your tags into the utag.js file to reduce the amount of requests being made on your site.
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09-22-2016
02:29 AM
1 Kudo
Hi @steve_sherwood @bjoern_koth
Using the contextData mappings requires the Adobe Analytics tag to use the H.code v27 or to migrate to the new Adobe Analytics AppMeasurement for JS tag. Although you will see the option for contextData in the mappings toolbox you won't be able to make use of this if you are using an older version of H.code.
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08-05-2016
07:50 AM
2 Kudos
Hi,
The use of the tag UID's in the utag.view only bypasses the load rules of the tags you have selected, any All Tag scoped extensios will still be processed normally.
This means that if you have an extension to creates a virtual data layer, i.e. scraping data from HMTL of the page it will overwrite any data that you have passed through in the event. So in this case pg_nme would be overwritten from "Thank You" back to the previous value.
A solution to this would be to have a flag passed in your event to pypass the extension that creates your data Layer therefore stopping your event information being lost.
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02-02-2016
06:08 AM
Hi @martin_vinter, Please send tag request to support-emea@tealium.com or using the support form found under the Help Centre within Tealium iQ (https://goo.gl/mZRMml) Many Thanks Simon
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12-15-2015
11:14 AM
Hi Jeremy, if you contact support we will be able to more efficiently help you with your request. But I believe you issue was you missed the brackets off the first try but also I typed product_skus as an example and you mentioned product_sku in your message. So you would need to adjust for that.
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| Date Registered | 09-01-2015 05:03 PM |
| Date Last Visited | Wednesday |
| Total Messages Posted | 91 |
| Total Kudos Received | 32 |
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