i think a have to make a little recap.
The situation now is that i setted normal trait that is populated with the email of the user (i read it for a query string parameter).
This trait is also mappend to VisitorID attribute named "eMail".
Right now the Visitor Trace is not working so i cannot give you a screenshot, but if I trace my navigation on the site i see my trait and my VisitorID being polpuated and eventual different session for the same VisitorID merged.
After that i configured an Omnichannel enrichment that add to my VisitorID some more information like the name mapped to a normal trait "Name".
I cannot see the "Name" being mapped to my visitorID, if i trace my visits or if I use the Discovery function i cannot see it.
If you want i can give you access to our account in order to let you have a more clear view of our work on the account, i only need an email to send you these information.
Let me know if can help you in any way.
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