Tealium Learning Center

Hello, High level, UTUI is a JavaScript object which encompasses virtually everything within the TiQ UI -- from the console, utui.data.define allows you to view information about your data layer variables. Mike ... View more

Good afternoon, Are you triggering a custom link event within this extension? I've seen this occur when calling a tag that doesn't exist in the given profile. In the example below, I have an extension set up with a custom event that's trying to trigger UID #999, which doesn't exist in my profile. As a result, I'll receive an "Uncaught TypeError: Cannot read property 'tid' of undefined" in the console. To resolve, I had to insert a valid/existing UID #.  Hope this helps. Mike ... View more

Lemen, Depending on the vendor you're using, it may be feasible to utilize their TiQ tag and map a custom event whenever a user registers for/opens/disables a push notification, for example. You could also look into creating a WebHook to do the same (mapping a custom event upon registration/open/disable). In this instance, more research would be required to determine if either of these methods are viable. You can always reach out to Tealium Support with the request and they can dive into the issue further. Thanks. Mike ... View more

Hello, I'd recommend looking into our event logging feature, which captures changes in user consent and works with all Consent Management offerings. If you're using DataAccess, these events would be stored in EventDB and EventStore. If you have your own data collection endpoint, a custom URL could be used to receive the events. You can reach out to your AM/CSM or Tealium Support if interested in having it enabled. Here's more information on event logging for consent management. Hope you have a great day! Mike ... View more

Hello, If you're working with one account across multiple profiles, you can create a profile library, which is used to manage configurations that are shared across multiple profiles. More information on managing profile libraries can be found here. If you're working across multiple accounts, there's no reliable way for you to automatically migrate your tags. You can always reach out to Tealium Support if you need further assistance with this task. Thanks.  Mike ... View more

Hello, I realize this post has been around for some time; however, if anyone reading this is interested, there's a DOMO JSON Webhook available in our connector marketplace that will make the setup easier. Mike ... View more

Braden, If the cookie is being set before the AA tag fires, you can use a Set Data Values extension, scope it to the AA tag, and capture the cookie value with the RegEx below. I ran a simple test in my local environment and my cookie value would pass through with its associated eVar as expected (screenshot below includes my Set Data Values extension). Without being able to debug your site to get the full scope of your situation, it may be worth opening a ticket with Tealium Support as well! Mike document.cookie.replace(/(?:(?:^|.*;\s*)insert_cookie_name_here\s*\=\s*([^;]*).*$)|^.*$/, "$1");   ... View more

Hugo, It looks like you reached out to Tealium Support for this request; however, I wanted to place those answers below as there's interest from other members of the community regarding this topic (going off Kudos for this post): Q: Does it handle the Token Retrieval? (We think the answer is yes, but just to be sure) A: Yes, the connector to use would vary depending on your scenario, but typically the three-legged webhook would be the correct connector to use. While the webhook supports complex authentication, there are times when a custom connector would be required. Q: Does it ask for the Token every time before a POST with info? A: Yes. Q: What happens if the token is invalid (for whatever reason)? A: This would vary depending on the endpoint - typically this would return an error (possibly a 401), but ultimately this depends on how the endpoint is configured to handle bad requests. Q: If a token value previously acquired has an expiration time of 15 minutes ¿Does it renew it after 15 minutes? A: It's possible to use a refresh token, as described here: https://auth0.com/learn/refresh-tokens/ ... View more

Hello, The save and publish history can be found by navigating to Server-Side Versions (screenshot below) where your save history is organized into versions. And while I was unable to replicate your issue in my local environment, if there were multiple users in your profile that day, it's possible someone saved over your changes. Mike ... View more

Joshua, The tag simply allows you to load your GTM instance through TiQ. And the mappings in the tag are just meant for the cid and dl values. While not a best practice, or the intended use of the current tag, it's possible to push the contents of u.data into the dataLayer. I'd recommend reaching out to Tealium Support and provide more details on your specific request, and see if it's absolutely necessary to modify the tag template, or if there's another way forward (such as migrating tags into TiQ, etc). Thanks.  Mike ... View more

Hi, If anyone reading this is curious, there was a fix for this released in July 2019.  Mike ... View more

Hello, After an element from a library is imported into a profile, it cannot be edited. If you have a UDO variable shared by all sites using that profile, such as site_id, country_id or country_code, etc., and the value is unique on each site (set via Lookup Table, for example), hypothetically you could set up one load rule to fire the tag only if site_id equals '1234' OR site_id equals '5678', etc. Here's more on managing profile libraries. Mike ... View more

The Explicit Consent Prompt notifies your visitors about tracking their activity on your digital property and to acquire their consent. By default: If a customer opts-out, the website will suppress all tracking activity and cookie storage that is not directly relevant to the digital experience. If the customer opts-in, the website can track user behavior (commonly using third-party services). These tags will fire if you've opted in and click the confirmation button on your prompt. However, the Consent Manager code can be fully customized and its code is accessible from the TIQ interface. For example -- if you're looking to fire the tags after they've opted in, but want to delay the tags from firing until the second page view of the session, you could update the logic to trigger when utag_main__pn equals 2. (utag_main__pn tracks the number of pages viewed during a current session). I'd recommend giving our consent management overview a read to familiarize yourself with all the features of our consent management tool.  Mike ... View more

Hello, I set up an instance of Amplitude in my local environment, and I'm showing "userId" in the network call after I map my UDO user id (testUserId) to set.UserId (screenshots below). While I'm unable to verify if this is making it to Amplitude, it'd be a quick way to test. I've also seen recommendations to set the userId via tag-scoped custom JavaScript extension, much like the one below.    var count = 20; var interval = 250; var setUserId = setInterval(function() { if (count > 0) { if (window.amplitude && b.customer_email) { amplitude.setUserId(b.customer_email); clearInterval(setUserId); } count--; } else { clearInterval(setUserId); } }, interval);   ... View more

Hello, It depends on which SDK you're utilizing. Below is a breakdown of which CDH profile receives the mobile data: SDK Profile Native IOS  Profile initialized in the app Native Android Main Cordova Defined by collectDispatchProfile Collect tag (webview, not Tealium Collect)  Profile defined by the Collect tag. By default, the Collect tag sends data to the same TiQ profile’s name the tag is added to. And as a brief overview, the Tealium SDK provides two ways to send mobile event data to CDH. There is a module that you can enable (Collect Module) that will send data directly to the CDH -- this method won't use anything in Tealium IQ, so if you need to run any extensions on the data then this would not be the appropriate solution. Alternatively, the Tag Management module is where you can add the Collect tag like normal and can use extensions too. You can use the same Tealium IQ profile as your website if you want; however, we normally advise you to keep a separate IQ profile(s) for mobile apps to keep it easier to manage. Mike ... View more

Alexandru, The marketplace event specifications are pre-built events, and the only change that can be made to a marketplace specification is the addition of attributes to the definition. Users would encounter overlap and other issues if they created multiple "user_login" event specifications, for example.  I think you have a valid point in regards to modifying the pre-built events, and you should consider submitting your idea to our Product Idea Forum. Mike ... View more

Dimitris,  Currently, there isn't a plan to deprecate the action --  you're ok to continue using them for now. And upgrading the connector is a manual process. The following documentation has everything to know about the connector.   Mike ... View more

Rajesh, As described here, additions of new libraries or changes to existing libraries require that you publish a new version of the linked profiles to import the latest library configurations. You must publish each profile individually. If you're still experiencing this issue, you may want to reach out to Tealium Support to see if there's anything that can be done to consolidate your tags, extensions and/or profiles.  Mike ... View more