Team, we have a medical purchase site where we used to capture all the medical products detail purchased. So, all the data layer has been created as expected and firing fine. However, we used to find difficulties to categories the product from the product ID. Each product has there own product ID assigned and that should be captured in "product_id" UDO variable at the end of the purchase but not the "product_category" value eventually. So, I have used look up extension to assign the value for the "product_category" variable. Like, look up for "product_id" is 525 and output would be "therapetic" under "product_category" variable. it goes smooth untill cusotmer purchased one product from the same category since I have used the condition. However, we are not getting the multiple value in "product_category" varibale when customer purchase in different categories with multiple "product_id". Like, if the "product_id" value is ["522", "422"] and I am getting only one "product_category" value, another one is not captured. May be the method I have used to get the value for "product_category" is wrong. Is there any other way to get the multiple value for the "product_category" variable. So that it can help us to categaries the product accordiongly. Please let me know for any other more information. Thank you!
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