Tealium Learning Center

Hi, don't know if that's the case but if these CTAs cause a change of context and load other pages, maybe with click event you have troubles with some browsers. I advice to use .on method as others said but with the "mousedown" trigger: as it gets fired before you have more chances tracking get sent before the page change. Regards ... View more

Hi, like others said sometimes these players have native callbacks to be leveraged by developers within the platform itself so they could embed external libraries such as utag.js for tracking purposes and then working when embedded as i-frames as well. Antoher way, not so frequently used with video player and not always leverageable, is working on the parent page document.origin settings: you could set that in order to let html contents communicate like a single piece of html. Hope to be helpful. Regards ... View more

Hi, we're currently testing 4.1c Compact android libraries and the only way we found to get uuid set by library is with this following method: Tealium.getGlobalCustomData().getString("uuid", ""); The above mentioned method doesn't work for us. Is it due to the different library version or are we missing anything? ... View more