Tealium Learning Center

Hi @die_rnd  Before the issue we were experiencing, we had mapped the event parameters with config.customparameter, and they were being sent to GA correctly for both automatic events (such as user_engagement) and custom events. After the issue occurred, there were no custom parameters present in the automatic events or custom events. Mapping the custom parameters to event.customparameter resolved the issue for custom events, but only partially for automatic events. Currently, the best option for params in custom events is to map them to event.xxxx. Automatic events should still be mapped with config.xxxx, but this will only work once per URL, so it won't be useful in a SPA. If you have a page_view as an automatic event, you should transform it to a custom event to have it sent on all pages with the parameters. Kind regards ... View more

Hi @die_rnd  First of all, are you using automatic o manual page_view? I do not know why, some weeks ago the mapping config.customp started to crash. Previously, we had got all event parameters mapped to config.customp, both for automatic and custom events, and we started to suffer the same issue you're relating. We partly fixed that issue, mapping all event parameters both to config.customp and to event.customp. The custom events will receive all the events parameter in the SPAs and the automatics events will receive the parameters once per URL. So, if you have a manual page_view event, you will receive the parameters this way.  Hope this could help you with that issue. Knd Regards, David ... View more

Hi Juan Carlos, have you got over this issue? How have you solved it? We are mapping custom events to 'tealium_event' variable (as recommended in setup guide https://community.tealiumiq.com/t5/Client-Side-Tags/Google-Analytics-4-GA4-Tag-Setup-Guide/ta-p/35288#toc-hId--1221243656) and we're able to send custom event flawlessly. Have you tried this out? to map to tealium_event instead of gtagEvent? Hope it could help. Kind regards, ... View more