Tealium Learning Center

Hello, I dont think we can rename a profile at our end. You may need to reachout to Tealium Support Desk to see if they can do it. Or probably create a new profile with new name and start using would be another option. Here are some helpful links. Review the last part of these blogs regarding the directions to go for. https://community.tealiumiq.com/t5/iQ-Tag-Management/Managing-Profiles/ta-p/13629#toc-hId-1329260414 https://community.tealiumiq.com/t5/iQ-Tag-Management/Managing-Profile-Libraries/ta-p/13622 Thanks Abraham ... View more

Hi @Nandan, is this still a issue that you are waiting to get answer on?. i can try assisting here. Code details shown in your post looks great to me per the Tealium instructions. Here are few check point recommendations: 1) We would like to check, if you have followed the steps to install the tealium framework on to the new app xcode project? Refer to the "Install" section on the following link https://docs.tealium.com/platforms/ios/install/ 2) is there any specific errors on the app logs related to tealium? More than happy to assist further. Just let me know. Thanks & Regards Abraham ... View more

Yes totally agree with you. hierarchical structure of version tab is really good. But not that easy to traverse through the versions and for quick reviews. Really good to see the tab version. Nice work there. Just an additional suggestion, but not sure if this is a known limitation or happening only to me. Noticed that we may still need to click on the up or down arrow in tealium IQ versions tab to view the next or previous set of versions and then open the bookmarklet again to view those new ones. If we can have that traverse button also on the bookmarklet, that would help prevent going back and forth. Hope this helps. Please reachout if you need any additional details. Thanks Abraham ... View more

Hi @parth_gupta199 , Great question. Here is my recommendation. Remove the s.t() function from the marketing campaign widget code and see if it works. This would prevent triggering an individual analytics call for the widget. As you are setting the eVar variables for widget, that should be automatically populated on the App Measurement tag when triggered. My assumption is, whether the widget is visible or not is known before the Adobe Analytics App Measurement TAG is fired. Hope this works. If not just let me know. We may need to find custom solutions based on the order of execution. Thanks Abraham ... View more

Hello @kevinwysocki , I had a chance to review the details you have shared. Per my knowledge, the profile library imports the following configurations to the linked profile.  Variables Extensions Consent Manager Load Rules Publish Settings Tags Users I too tested a utag.sync.js file and see if that is imported into the linked profile. I am receiving the same behaviour as you noticed. This make me think that, the non tag templates are not shared with the linked profile. I may be wrong too. @TealiumJustin or @UnknownJ requesting your thoughts and see if you can better assist here. Thanks  Abraham ... View more

Hi Sujani, More than happy to review the issue here. is it possible share the URL of the page where this issue is happening? Following are few baseline checks that i could recommed: 1) Verify the live chat Tealium IQ tag is being is loading on the pages. You could use Tealium Web Companion tool to verify the tag is loaded on the page. 2) Cross verify the configurations given in Tealium IQ with Salesforce team, to ensure all configurations are correct. 3) Recommend to check on Salesforce team, if configurations from their side is all set to have the chat displayed on the pages. In most type of chats, this is required to have the chat icon displayed on pages. Just let me know if you need any additional details or questions. Thanks Abraham ... View more

Hi Sujani, More than happy to check the issue here. is it possible share the URL of the page where this issue is happening? Thanks Abraham ... View more

Sounds Perfect!!. More than happy that feedbacks helped. I haven’t worked on gtag earlier. But it was very interesting to do some hands-on with this new tag.  Per my understanding this tag is on its way getting matured. I do notice that utag.view calls are working for this tag. But utag.link calls are not triggering the google analytics events calls. Probably there would be more updates and documentation coming our way from the Tealium side to get a better understanding on tracking gtag Google Analytics. Thanks Abraham ... View more

  Hi @Roshanchauhan, It is not mandatory to add all variables within utag_data data layer definition along with Tealium container tag(code snippet). You may get these variables as part of the standard Tealium container tag downloaded from the Code center within Tealium IQ. Those are a standardized template that Tealium creates for our ease to understand the applicable list of variables. You may only need to define and set values for applicable variables for the current page view or other actions taken. Yes second part in your post is the Tealium Container tag. This is mandatory for the tealium code to work.  Related to Youtube video tracking, looks like you already followed the link with instructions available within Tealium Learning Community. I think the code and instructions provided in the link covers the creation of Tealium Extension to track the videos. There is a second part to this, where we need to have a Tag created to send these data to analytics or other systems that collects the data. This may change based on which tag used to send data.  In our case a Google Analytics tag should be created to trigger video event tracking calls and also map the video specific variables like video title, name, duration etc within the tag to send that data in the tracking call.   For our easy reference, please find below a sample screenshot of a GA tag created with variables being mapped within Tealium IQ. These mappings are just created as a sample, feel free to customize it based on your needs. Tips: GA event tracking requires following data layer mappings within the tag. eventAction & eventCategory. Screenshot given are just for example purpose.   Hope this helps. ... View more

@sumkumar, Thanks for sharing the details @sumkumar. Looking at the website, I suspect Adobe analytics for this website is built outside of Tealium tools. Based on this assumption, here are some feedbacks. Independent of any tools like Tealium or others: As long as the variables are set before Adobe analytics call is triggered, it would be incorporated into the page view call. Custom link calls s.linkTrackVars to limit variables sent. So you may need to override the s.linkTrackVars when adding new variables. I haven’t tested it out, But I think it is possible. Per my recommendation, I would not suggest this way, as your analytics code would be spread across different tools. E.g. some in the website code, some in Tealium etc. It would soon be a maintenance nightmare. With the advent of Tag Management systems, best possible way would be to use tag management solutions like Tealium IQ for analytics and other marketing tags. Some of the advantages of this approach would be, maintain the code in one centralized repository, less worry about the website development lifecycles and high speed to market capabilities. Hope this helps. Please reach out if you need any additional details. ... View more

@Jayakrishnaa,   Usual process i follow is that, we switch off the tag or extension, if it is not used. This way the tags and extensions wont get activated in any environment including production.  If you commented out the code, that also works per my understanding. But switching off is very easy, so i usually prefer that instead of manual comment out. Wondering how the tag worked, even if those are commented out. From Tealium IQ perspective, i think it works this way. Tealium IQ allows to publish changes, based on the versions saved or earlier published to dev or stage. It can include specific tags or extensions or data layers. So even if you have made additional changes on top of the previous version published to staging. You can always go back and load the previous version and publish those individually to the production environment. You may already know this, but just thought of sharing:). Please find a screenshot on loading speicifc versions. Hope this helps.    ... View more

@analytics_team, Thats interesting. From the initial look on the details provided, your configurations looks great.  We may need more details to better understand the issue. Here are some additional questions and suggetions. Do you see the google analytics(/collect) tag firing with the "uid" value in the web browser? This way we ensure data is sent from the website. Also you may want to check, if the GA tag is firing correctly and no javascript errors on page related to utag files on the web browser. Errors might be preventing the tag to fire and may fail to send data to GA. Per my understanding user ids(UID) are not available in GA reporting as an individial report. I may be wrong too. Are you referring to the custom dimensions report, when mentioning that user id is not reported in GA? Hope this helps. Please reachout if you need any additional details. Thanks Abraham     ... View more

Hello @michael_sievers,   Per my understanding, Data Enrichment API's are specifically for enriching data layer with data that may not be available online.   I havent came across a feature in tealium to upload a tag template through API. But here is a solution which may work for you.   You could create a custom generic tag in tealium IQ, that refers a javascript file hosted on your web server. Then through the continuous integration system, you could update the javascript file and as the tealium IQ tag is referring to the javascript file, all the latest changes will get downloaded and executed on the page dynamically.   if you want to go in this route, here is the tealium provided instructions to create generic tags https://community.tealiumiq.com/t5/Tags/Tealium-Generic-Tag-Setup-Guide-for-Tealium-iQ/ta-p/12034   I havent tested this functionality, so you may want to test in properly to avoid any loading time issues.    Agree that it may be a good new feature, if we could host js files through Teaium and make use of their global CDNs.   Hope this helps.    Thanks Abraham ... View more

Hello @sujani_koya,   I suspect you are using Tealium IQ E-commerce extension to map the product ids to adobe analytics product string. is that understanding correct?   In most cases, if the product string (s.products) looks good and you could verify s.products in analytics call, then mostly the issue might be on the data being sent or the format of the data sent in product string. Product string has a specific format as below "Category;Product;Quantity;Price;eventN=X[|eventN2=X2];eVarN=merch_category[|eVarN2=merch_category2]"   You may want to check, if the format of product string is correct and also none of the special characters like semi-colon(;), comma(,) are sent within the product id. This may result in incorrectly interpreting the product ids.   If you could share a sample analytics beacon with the product string(s.prodcuts) being sent, we could verify everything looks good there.   Hope this helps. Please reachout if you need any additional details   Thanks Abraham    ... View more

@florian_perl,   Based on my analysis, utag.loader.cfg object contains all the list of tags defined through tealium IQ.   Following are the status i could understand 1 - Tag is loaded on the page 0 - Tag is not loaded on the page 4 - i havent came across with a 4 status for any of my tags. So not very sure on it.    if you have a website, where i could see this code running, would probably further check there and share the findings.   Hope this helps.   Thanks Abraham        ... View more

Hello @AkshayAnbhawane,   Please find below few suggetions to help debugging the tags not loading issue in dev/QA environment.   1) is Tealium code snippet is loaded on dev/QA environments? 2) is utag.view() or utag.link() calls are triggered on the specific custom actions or page views and required data layer variables are passed as parameter when these functions are called? E.g. utag.view({ "data variable1" : "val 1"}); 3) Enable tealium debug logs cookie by running the following code in web browser and refresh the page . console: document.cookie="utagdb=true"; This would help show tealium logs and understand the code execution better.   4) Further detailed debugging instructions for utag.view and utag.link calls can be found here. https://community.tealiumiq.com/t5/JavaScript-utag-js/Debugging-utag-view-and-utag-link/ta-p/13695     Hope this helps. Let me know if i could answer any further questions.   Thanks Abraham ... View more

Hello @jules   Here is a helpful link with instructions to delete a tag.   https://community.tealiumiq.com/t5/iQ-Tag-Management/Tags/ta-p/5016#delete_a_tag   ... View more

Hello @AkshayAnbhawane,   For Single Page Applications or AJAX based on angularJS or other technologies, Tealium provides a way to track custom page views using utag.view or utag.link calls to trigger tags. Not sure if you have tried out this, probably worth trying out for angular pages.   Here is some helpful links related to these calls:  https://community.tealiumiq.com/t5/JavaScript-utag-js/Page-Tracking/ta-p/15563 https://community.tealiumiq.com/t5/iQ-Tag-Management/AJAX-Tracking-in-Tealium/ta-p/14034   Let me know if you need any additional details, happy to share those details as well.   Thanks Abraham   ... View more

Hello @hcerus,   I would prefer to use first approach, if we have the new variables data available as part of utag_data variable definition. This would help ensure, all variables are defined together at one place and before utag.js is loaded. var utag_data = {var1: "val1", newvariable:"value"};   If it is like, you would like to append new variables to an existing data layer thats already defined, then we could use approach 2 or 3. utag_data.newvariable = "value"; or  utag_data["newvariable"] = "value";   I havent seen any disadvantages on the earlier provided approaches so far, looks like JavaScript's flexible syntax allows to have variables set in different ways.:)   Here is some additional note that might be helpful: The UDO(utag_data) can be updated with additional values outside of the declaration block, as long as the data gets set prior to loading utag.js. UDO variables set after loading utag.js will be ignored.   Thanks Abraham  ... View more