Tealium Learning Center

BenStephenson · ‎01-21-2021

Additionally, if you've scoped that to the tag, then it probably isn't firing on custom links, but on page views, and in that case the code in the template is probably overriding your s.events. The technique I use the most for events is to have a single data object called something like eventTrigger, assign that values based on what's happening, and then doing all the event mapping from that single data object.

BenStephenson · ‎01-21-2021

If you're adding the event on a link call, then you need to update s.linkTrackEvents and s.linkTrackVars as well as just updating the s.events object s.linkTrackVars = "events" s.linkTrackEvents = "event1"; s.events = "event1";

BenStephenson · ‎03-31-2020

Is your profileID property set on the data layer on subsequent hits? The mapping on the AA tag will mean that it is populated whenever that value is in the data layer. So if the devs have updated the page data layer as well as populating it in the link call then it will pass on subsequent page loads.

BenStephenson · ‎11-20-2019

Using browser Local Storage might be easier than a cookie, as it is generally easier to delete stuff from local storage than removing a cookie. Sounds like it is an internal app so I would think you could be confident about Local Storage being available and robust.

BenStephenson · ‎11-15-2019

Hi @sujay_das You could add an extension scoped to the tag whcih sets a "do not fire" cookie. Then add a load rule which stops the tag firing if that cookie is present. You'd need to be a bit clever about the expiration of the cookie (or maybe have an extension that fires on every other page that removes it if it is present). You could maybe use a window scoped JS object instead of a cookie, although you say the page is reloaded, so I'd guess that would mean the window object would get refreshed too. HTH Ben

BenStephenson · ‎09-30-2019

Response from Tealium Support From: Tealium Support <support@tealium.com> Sent: 30 September 2019 10:10 Hi Ben, Thanks for confirming. I'll raise this as a bug and have this looked in to / resolved. In the meantime, it looks like the "is assigned" condition should resolve the issue, In my testing I created two audiences with "is 0" and "is assigned && is 0", and undefined users were not entered in to the second audience. I know you have other conditions set up for now, but the . "is assigned" check may be more suitable as it relies less on other attributes. Kind regards, James Lingham

BenStephenson · ‎09-27-2019

We have some number visitor attributes which store integers. But when they are passed to Adobe Campaign via the Audience Connector, they are passing decimal numbers (ie "1" becomes "1.0"). Is there a way to stop this and force it to pass integers?

BenStephenson · ‎09-27-2019

I am seeing some very odd behaviour from Audience Stream which is causing a lot of problems due to API limits being hit by Connectors. We have two Data Sources blob imports set up that load a file every Wednesday with customer ID and a flag. This is a value between 0 and 5. The import set event attribute with the number from the flag. Visitor attributes “vr_af_model_flag” and "vr_rg_model_flag" are then set from the event attributes, with a rule checking the tealium_datasource is the blob import We then have a number of audiences to which the customer is assigned, depending on the value of this variable. We have connectors attached to this audience to push the data to Adobe Campaign and Salesforce. The audiences for values 1 to 5 are all working fine. However the audience for value 0 is not working, and appears to be trying to fire the connectors almost constantly. The Campaign connector is failing because the customer id attribute is not set: If you look up the customers in these error messages using first party cookie ID then it looks like they are web customers (and not always registered customers) and not people who have been imported via the file (also a file has not been imported today). Example metrics (no AF or RG flag values): Example audiences (in both AF=0 and RG=0 audiences): The vr attributes have not been set, but the audiences have been joined. Is this likely to be something to do with the 0, as the 1-5 audiences all work fine. Could the code in the backend be treating 0 as the same as undefined, and so assigning the audience? Anyone else seen anything similar?

BenStephenson · ‎07-05-2019

I changed the if statement to if(true) and it seems to work ok now, populating on the page view calls.

BenStephenson · ‎07-05-2019

Has anyone implemented the Adobe Analytics performanceTiming plug in via TiQ? I've got it working on a client using DTM, but get nothing back on a client using Tealium. Having stepped through the code a few times on each one, I think it comes down to this: The performanceTiming function contains this: (function anonymous(v) { var s = this; if (v) s.ptv = v; if (typeof performance != 'undefined') { if (performance.timing.loadEventEnd == 0) { s.pi = setInterval(function() { s.performanceWrite() }, 250); } if (!s.ptc || s.linkType == 'e') { s.performanceRead(); } else { s.rfe(); s[s.ptv] = ''; } } } ) On line 6 it checks to see if performance.timing.loadEventEnd == 0. When this loads via DTM, this is true, so it goes into the performanceWrite() function and does it's stuff. But in Tealium this is never 0, so that bit never gets called. Is this because TiQ loads async, so this code isn't running early enough?

BenStephenson · ‎06-10-2019

Hi @dragooonvj By directly calling the s.t() or s.tl() methods you're breaking out of Tealium control and interacting directly with the AA code. While this can be useful, in most cases it just gets confusing. It is probably better to manually call a utag.view() (for s.t) or utag.link (for s.tl) and then let the AA tag toolbox work out which events to fire. So if you want to fire evar13, event1 and event16, set up mappings for that dimension and metrics in the AA tag, and then assign the appropriate data layer values and pass in to the utag.link call. For example: - create a data layer object called userAmount - map userAmount to evar13 and event13 (as a value event) in the toolbox - where ever it is you have your code calling s.t, replace that iwth something like: utag.link( { link_name : "Fire Currency Event", userAmount :$('.ember-view.ember-text-field.form-control.amount').val() } ); That will then trigger the AA tag with a custom link name and the value for userAmount, which should then get mapped to your AA call. Hope that helps

BenStephenson · ‎05-15-2019

Hi @parth_gupta199 You can add an event handler extension to capture the click of the log in button and read the data layer. Or the developer could add the utag.link() call directly to the button and pass in the appropriate data layer. For something like this I'd probably recommend having the "logged_in" data layer property on every page, and set to "true" on pages post log in and "false" on pages pre log in. That way you don't have to respond to the click, but capture it on each page.

BenStephenson · ‎05-13-2019

Hi @parth_gupta199 For 1. you can use Event Handler extensions and tell it to listen to a Click event. Product documentation is here: https://community.tealiumiq.com/t5/iQ-Tag-Management/Firing-Non-Page-Load-Tags-Using-the-jQuery-Handlers/ta-p/5084 You can add your own script to the custom template to check for the presence of error messages and fire a tracking call with the details. For 2, is there something in the data layer you can get hold of to give an indication of logged in or out? If not, is there something on the page you can look for? For example, if a customer is logged out, then there might be a log in button you can look for. Or if they are logged in then either an on page greeting or log out button. If so, you can write a JS extension to look for the presence of these elements and set a data object appropriately. Hope that helps Ben

BenStephenson · ‎05-10-2019

Thanks @mark_reddin That's exactly what I'm looking for!

BenStephenson · ‎05-10-2019

I reckon a PowerShell script is the way forward on this... Must be easier than doing something in JS and processing millions of lines of data. Anyone?

BenStephenson · ‎05-10-2019

Has anyone got any experience or advice on parsing the JSON objects from EventStore? I need to find the events that correspond to particular Adobe Analytics calls on a certain date in amongst the 14Gig of data. I've spent some time looking at JSON > DB parsers but haven't had much luck in getting them to accept the data format as it comes. Ideally I want something to loop through the files and extract rows if they have a particular propery in them, and then save that data into something else (a CSV would be OK at this point).

BenStephenson · ‎04-23-2019

Hi @scottsweeney You can either use the :contains pseudo selector, or you can index by row number. These three will all return the full element containing City: $("div.career-details-content-bottom > div.c-job-result__specs-item:contains('City')") $("div.career-details-content-bottom > div.c-job-result__specs-item:nth-child(2)") $("div.career-details-content-bottom > div.c-job-result__specs-item").eq(2) Once you've got that you can use .text() to get the full contents (without the markup), and .find("span") to get the value out. To get the dimension title without the value is a bit harder, you'll probably have to do a .text() and then use some JS text manipulation or Regex to read up to the first open angle bracket of the opening span tag. Possibly something like (I haven't tested this code, it's just from the top of my head): var element = $("div.career-details-content-bottom > div.c-job-result__specs-item:contains('City')"); var value = element.find("span").text(); var dimensionName = element.text().substring(0, element.text().indexOf("<")); Hope that helps.

BenStephenson · ‎04-23-2019

Hi @ak87qa If the click is being captured on an anchor tag, then $(this) should refer to that anchor tag, so all you should need is: $(this).attr("href") Your code is looking for the div within the clicked element, and then looking inside that for the anchor. If this is right (ie the click is being captured on a div, or a list element, or something similar) then you shouldn't need to use .find twice. You can just nest the selectors: $(this).find('div.PlayerThumbnail-module__link--3s667 a').attr('href'); It also looks like that div class includes an ID. Is that coming from your CMS, and is it likely to change? If so, it could break the link tracking. Another option that we have used many times is to add data attributes to links, and then using them for tracking. So you'd have something like: <a href="someurl.html" class="someclass" data-tracking="useful-tracking-string">link text</a> then you can use $(this).data("tracking") to pull back the reporting friendly data from the link.

BenStephenson · ‎04-05-2019

Hmm, that's odd then. I've never seen that behaviour before. I think someone from Tealium will need to look into this...

BenStephenson · ‎04-04-2019

Hi @DynamicYield I'm not sure there is such a thing as a "Tealium add to cart event". The add to cart event would be triggered from the page (ie on a click of a button) or fired from the site code (ie the site JS might call utag.link() and pass a data object with event details directly). Can you give some more details about what you are trying to do? One of my clients has a site that fires events from the page using $(window).trigger("eventName", dataObject) and then I've added code to JS extensions to listen for these events and handle them in Tealium: $(window).on("eventName", function(eventname, data) { //manipulation of the data object utag.link(data); }); But this is handling site events, not Tealium events.

BenStephenson · ‎04-04-2019

Hi @MountainMaster Do you have any code explicitly calling utag.view()? Tealium will automatically call a utag.view when it detects the page has loaded, and you can force another page view by calling that function from the site code (or code within an extension). There is a configuration option to suppress the automatic page view call by setting window.utag_cfg_ovrd.noview = true; in a preloader scoped JS extension.

BenStephenson · ‎04-04-2019

Or you could duplicate all the load rules that use Domain, change to the new domain, and then set the tags to use both load rules in an "or" configuration. This is probably a better idea, but it isn't a single change.

BenStephenson · ‎04-04-2019

Hi @Tirrusri The only "single change" I can think of is to add a "before load rules" extension and overwrite the dom.URL property in the data layer to reset it to the previous value. That should fool Tealium into thinking the domain is still the old one. Depending on what other functionality/tags you have that might use the property it could cause some odd behaviour though (ie if you pass URL to your analytics package then you'll get the old URL still being passed in)

BenStephenson · ‎01-02-2019

Hi @chriszp It looks like your click_class data object isn't populated on a click (at least of the top nav): This means the look up table isn't populating the helper_eventVariables data object, so nothing is getting mapped to the tag. Hope that helps Ben

BenStephenson · ‎12-18-2018

Hi @Anasooya There's some top tips for debugging using the browser dev tools here: https://www.120feet.com/blog/ End of shameless plug :)

Date Registered	‎04-20-2016 01:42 AM
Date Last Visited	‎02-17-2023 10:17 AM
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